Marriott Hotel Tijuana

It was nice and clean. The location was far from the border

Parking lot my truck did not fit

It is nice and comfortable It far from the border

Their customer service was horrible , receptionist not helpfull or understandable. Food was super expensive

It took me 5 hours to check in. It was horrible!

I love it I love it

The over ambience—friendly staff Everything was ok no problems

they have 2 elevators and only one was working. 2 days later both elevators were broken, we had to use the utility elevator. The rooms are outdated, the floor is broken. It needs better facilities attention and maintenance.

Hotel is under construction only one elevator was working, construction noises started early.

I booked a top-class room and paid for it, but when we were going to check in, the staff moved us to a different floor and the hotel charged us for breakfast. I even told them we already paid for our booking. I can upload a picture of the booking that clearly says breakfast is included. ground staff was nice and helpful, butthe front They overcharged me, the toilet was not flushing, and I made multiple complaints about it. they come and fix it but next use do the same issue. noone offered us room change. breakfast was included but still they charge for it. no one try to accomodate or listen to issues i raised with front desk. CHECK IN LADY was SUPER RUDE and she start talking in spanish to other staff members think we dnt understand it. now days apps with headphone tells everything

It was easy to find and was very modern and cozy. The elevators are a tad small but nothing major.

location room was not clean, had broken sticks for the coffee, sugar substitutes were wet, and the person at the front wanted to charge me when I had already paid in full before arrival.

The location is walking distance from the stadium.

The warmth of the lobby and staff. A comfortable clean room. The jacuzzi was ok but small Sorry but food and beverages were overpriced. Bright spots were the orange juice. I don't mind paying for top quality. They used to be the best. Now they're just typical hotel food, actually a little worse but with the prices of top notch Faire. Very sad and disappointing. They couldn't handle the success. They were a truly fine culinary experience.

I would have preferred regular breakfast not buffet. Extended hours for lunch. Not to have the main dinning room open for dinner . Menu at the bar offers a very limited variety of of dishes

Room by elevator pretty noisy and no window though. But again it was their only room available did not have reservation for that one day and they were fast to accommodate me.

Vale was very very nice I was told the they don’t have any running water but they ushered me that they would have it up by 9pm at 10 pm I was told that they had no time frame when, I arrived a 4pm and I waited until 10pm for them to call me but they never bid, I had to call them, so I left and went somewhere else to spend the night.

The room was good size, the beds were beyond comfortable and everything worked! The buffet was as good as any buffet I've ever had. Great lobby. Wonderful service I used to enjoy the singer in the lobby. It was intimate. I guess too intimate. They removed that. Something that works that good I would never change. But who am I?

the parking

clean, attentive staff, good value and close to restaurants and bars No complains