Hilton Garden Inn Detroit Troy

All good

Breakfast and servers of the breakfast were excellent, specifically servers of the breakfast, for the weekdays Tariq and weekend server. I thank them a lot for making our stay the most enjoyable. I must also mention front desk supervisor, she was also excellent. Their professional, experience and kindness were superb... The hotel manager is very lucky to have them !!! checkin experience and the follow ups of this experience were not pleasant, specifically the way that the conflict between my reservation with booking.com and the hotel's record were not matched and not handled adequately by both the Hotel and Booking.com. Just because my booking was through a third party, namely booking.com, I felt like such a third party booking/business is not honored as well as the ones made directly with the hotel. Here I must also mention that booking.com did not help at all on this matter, did not honor the reservation. Hence it is not all about the Hotel as booking.com should also could have helped with the matter as it was their reservation in the first place.

Very good

There are better choices.

Great location. Clean and comfy.

Best staff than any other places I’ve stayed! When back in the area, I will definitely book at this hotel!

Very slow check in! Digital key didn't work

Clean, great made to order breakfast.

Shoulda’t have to pay for breakfast

Staff were super friendly. Excellent location. Comfortable bed. I wish the shower had better pressure.

I wish the shower had better pressure.

Breakfast could be better Overall very good

Staff, location Cleanliness, glass bathroom door, clear glass shower doors with spotlights, weird dirty hard not wood, wood looking floor which needed to be mopped and glued down better

The only thing is you need to ask for housekeeping. We did not know that so our room was not cleaned after the first day and we were checking out the following day so we just let it be.

Very good

Excellent care staff was very friendly. The facilities is very clean.

Location is slightly difficult to find. Also, resturant is limited.

The staff was all amazing and kind. This would’ve been a 10/10 trip if it wasn’t for two downfalls; the restaurant and bar were closed due to it being 4th of July weekend which we were unaware of until check in, and the bathroom door was a sliding barn door which had a gap that you could see straight into the bathroom and mirror which faces the shower area. This was very inconvenient for us as we (mom & I) traveled with my uncle so we had to step out the room while someone showered. Otherwise property was very clean, the made to order breakfast was absolutely delicious!

Didn't have the buffet because they only have it when they reach a certain occupancy. Would have liked to have known that ahead of time. We were able to order off the menu, and the food was very good. Another server for food. Ice machine on our floor didn't work. Were slow to refill coffee/water station.

Wish they provide water bottles for everyone, not just silver and above memberships. This is minimum every average hotel is providing, not sure why it can be implemented here. All others are decent.