Mak Nuk Village Tulum II - Clothing Optional

It’s hard to say because the place was not open. We were able to just sit by the pool, but all the rooms were being remodeled. There were no rooms ready no people there no bathrooms. Everything was locked up. The bar look like it hasnt been used in years, so we just sat there by ourselves and then just left. Very weird. No beds in any rooms they place should not be listed. It needs to be opened not under construction. We did not stay. No one was there except a security person. Nothing was open or working except the pool but with no towels, bathrooms or water to drink and no people anywhere.

Billy, the host, was a wonderful source of information and very helpful. When I had some problems with the AC he fixed them right away. . It is very hot in Tulum in October, with constant heavy rains. On the plus side, the AC worked great and not having to wear clothes makes it much easier to bear.

Great relaxed environment Nice mix of people staying there Hiram the bartender treats everyone like family and creates a very nice entertaining stay. Onsite electric rental bikes would be handy Lots of bikes are available near the resort but it would be nicer if they were available in house at the resort.

Restaurant closed

Friendly staff, GORGEOUS property. Love the pool and the lazy river is so fun. The room was luxurious and spacious. Wish I could stay forever!!! Nothing. Absolutely perfect

Host was really friendly and gave us lots of information about the area! The pool and privacy was great. -

A regular stop for us. Always comfortable.

the room the policy’s no bar or restaurant

Pool was very cool. Be great if it had some influx of heated water.

Pleasant

Access to the main pool and hot tub made this a decent value on paper. Also, the workers at the bar, front desk, and security were all super nice and helpful. The small dirt road leading to the condo had so many potholes that my taxi didn’t even want to bring me to the gate. When I arrived, the bill was significantly (~18%) higher than my booking.com confirmation due to the classic MXN exchange rate scam and a ridiculously high credit card fee (booking.com should just stop allowing properties to handle payments in person, because the exchange rate scam also happened to me in Oaxaca). Even though you pay in pesos, they calculate the total based on USD. Later that day, I noticed thousands of tiny ants crawling in the kitchen, under the living room rug, on the balcony, and on the roof. I told them about the problem, but nobody came to take care of it within 24 hours. GROSS. So I went to the store and spent my own money to fix their ant problem. To make things worse, the company that manages this unit refused to reimburse me for the ant spray and traps. I even provided itemized receipts. Also, the rooftop was in poor condition. It had a random dirty table with no chairs, 0 plants, and was covered in ants. The private plunge pool had a layer of dirt at the bottom so I didn’t feel comfortable sitting in it. Finally, the wifi router on the other side of the resort doesn’t penetrate the walls of the apartment, so it was unusable. They really need to put a router in each unit.

Disappointing

Very good apartment with a nice helpful owner. We enjoyed of great bed. The only thing is the area. It's quite poor and not pleasurable to walk around.

Room size was great, property has been kept well and clean. Really comfy bed. We were using motorcycle to get around. A lot of extra charges on top of advertised price. Advertised at £350 - and we ended up paying around £500 ( just put TOTAL PRICE) It was not clear this is going to be more of Airbnb style property management. Depends which room you booking - so we could not use lobby or ask them any information's. No cleaner coming in etc. Our host was great, easy communication, always there to help us etc. Would say avoid Tulum mid dec- first week of Jan- as prices are ridiculous. I think overall property is great but with charges so costly during peak time we just felt it was not great value for money.

Superb

Exceptional

We have been coming here for several years and as always our stay was excellent. The rooms are always nice. Billy and Hiram are great host I will say the we are very disappointed with the direction that the bar and kitchen are going in. The prices there are getting outrageous and it seems that they are re evaluating the all inclusive price. After speaking with several guest everyone stated the same thing, its not worth buying food and drinks there, it is cheaper to bring your own but to me that kind of takes away from the whole experience. And the evening bartender Cat has the personality of a rock!! With that being said the rest of the resort is awsome

Very good

The property is well located, off the busy highway but just a short walk away. Very modern decor and appliances and exceptionally clean. I wish they had a better wifi system. The wifi signal from my unit was almost dead, so I ended up having to purchase a local sim card just to check my emails.

Exceptional