Niik Tulum

Nice clean Hotel

The staff were really helpful and friendly Our room small in comparison to others

Very good

Great friendly staff, excellent location. Well thought out interior and exterior design, Open architecture, nice landscaping.

Value for money

Exceptional

Very nice staff. Good size room and comfortable bed. Lovely little balcony where you could listen to the birds. Parking outside. Lots of restaurants in the vicinity although you don't realise this when you first get there as they are hidden away in the surroundings. Very nice pool. Better places for breakfast close by. Tulum is a strange place in my opinion. You have the beach area which is nearly all beach club based (so no access unless you pay) which is quite far away. Then you have the area where the property is (with lots of development going on in the area), lots of little roads and roundabouts, then a poor area and then the town with no real centre that I could see.

The hotel is new, very well decorated with big and confortable rooms. Zama is quiet and nice neighborhood located between the town and the beach. Everything was great. Excellent value for the price.

The breakfast was excelent, really worth the money. We also liked the location and the design of the hotel. Filtered drinking water was provided for free. Some chairs and a desk would have been nice since there was enough space in the room. Also having a kettle would have been so convenient. We had to get rid off a big cockroach at the first night, it must have climbed into the room through an open window.

Bad

Lovely hotel, tastefully decorated and with beautiful courtyard. Breakfast not included in the price.

Very good

Good breakfast with nice chef and restaurant staff in a nice setting Rooms: Poor cleaning, lack of amenities, needed painting, bedsheets were ripped, comforter was stained, always seemed to be out of drinkable water

Very good

The rooms were very spacious and the staff were so friendly. The pool was such a nice place to hang out by.

Friendly and helpful staff. Great pizzas. Comfortable and clean room. Very reasonable rates. Location was further from the beach and shopping area than expected.

I liked the front desk workers like Alvaro who was especially helpful. I liked that we could book tours and rent bikes. The location is great and the hotel was comfortable and beautiful.

Beautiful relax atmosphere. Bike rental available We were a 1 hr late because of traffic to check out the last day and our belongings and suitcases were all taken out. I would have preferred to be charge a late fee then someone moving or touching my things.

The staff is super friendly. The hotel is clean, has nice esthetics, and is located in an area where you can walk to restaurants and shops. The breakfast was pretty bad and expensive.

Everything No wifi :(