Best Western University Inn

The property was cheap. They didn’t have shampoo in the shower shampoo dispenser

The property was old and in poor condition. The pool was out of order and brown. The lobby had an odd smell to it upon checking in and the room was old, filthy, and looked like repairs to the walls, ceilings, and bathroom were being done DIY as opposed to by a licensed professional. It was gross. I can’t imagine anyone staying there for any price. The hotel parking lot is poorly lit at night. Nothing like the ratings on this app or the pictures. Makes me wonder who actually gave them such high ratings. That is concerning and makes me question this app’s legitimacy when it comes to ratings. Surprised the place hasn’t been shut down by codes. I strongly urge this place is looked into. It was terrible. The best part about my experience was the girl at the front counter was pleasant and was quick to refund my money once Travelocity contacted her asking her to do so. I hate leaving bad reviews like this but I wish I had been warned before I booked there.

I like the semi truck parking..and the breakfast the room felt little out dated but it was clean and the price was great

The room was clean and the beds were comfortable

Everything was good as usual

The rooms looked clean, but the bathrooms are quite small, if you blink you may miss the bathroom.

I wouldn’t stay here again. A work out room is advertised, but as it turns out, it is not available. I had an online grad school class, but the wifi was not reliable enough to attend the full 3 hour zoom nor do my homework throughout the week. There were issues with billing that I talked to the front desk about. They assured me that it was fixed. When I got home, the issue continued. The room was so humid, despite running the a/c constantly. I get one or two issues in a budget hotel, but this felt like a lot.

The pool was under renovation- i was bit sad about that. Could have been warned.

Breakfast was great. In addition to heart shaped emblem on your waffles, there is a custom yogurt station. Neat!

No complaints

It was very clean and the staff was amazing I had no dislikes

Unknown

My partner and I only stayed one night but it was a great night spent here. Everything was clean and comfortable and the staff were kind and helpful. If I ever am travelling through the area again I would definitely choose this location to stay

Conveniently located.

Everything was clean the staff was super friendly.the room was well kept..

The pillows were tiny and the air conditioning barely worked and never got cool the whole night until we checked out the next morning.

Clean, convenient, and helpful staff.

Very nice hotel , only issue the wifi needs to improve

Yard needs mowing and better cleaning.

The bed was comfortable There was mold all in the bathroom, stained walls and dirty carpets