Villa Mandi Ubud

Nice

Bed was dirty with visible stain on sheets. No hot water in room. No camble chanels. TV didn't work. When changed room tv had no sound and no cable channels as advertised. Pool was dirty and slimy on surfaces. No working safe in bedroom.

Only the staff they kind Very very very dirty

I wanted a luxurious holiday & I got that with staying in the Luxury Villa. Big bathroom with a massive bath tub and large shower. Big secure yard with own pool was an important requirement for me travelling solo. I felt very safe staying at Villa Mandi. Very good value for money. Restaurant food was delicious with a great variety of foods & drinks on the menu. All Villa Mandi & restaurant staff were very helpful and friendly with good English. Highly recommended!

It’s an old fashioned resort, with rice fields in the back. The prices are reasonable on the first view The stuff hardly speaks English. They are friendly but not very practical. The Moskito net was way too small - so I had to find a solution by myself. The AC was very unstable. Several parts in the location where broken or badly maintained. The scooter I rented from them was quite old and in a bad condition. They even couldn’t provide a proper helmet! The breakfast was more than poor.

The staff and location are amazing Little bit more variety in food

My partner Daniel and I had a wonderful stay at Samba villa. We stayed there for 4 nights and from the moment we arrived we were met with smiles and warmth from all of the staff and nothing was too much to ask for and they were happy to help with anything. The villa, food and service we received from all staff was 5stars, and the location is great because it’s close to everything and not far from the harbour. Once you get off the boat you can easily walk there. Nothing

Nothing There was too many bugs in the room and the bed was so dirty the bathroom was so old

what i link is they have spacious garden and parking lot, so the car can easily parknear the resort. also they have restaurant facilities with fair rate of food. the foor was decent and fair the bed itself is hard, not convenience. they could replace the spring bed with more soft. the television they put it way to high. so aergonomic wasn't proper. need to find the place for table and television

The complex is nice with lovely gardens, and the beds are comfortable. The wifi is also good. The rooms weren't cleaned properly and were very dark. There was often bugs in the rooms too. The pool was not able to be swum in and was very dirty and didn't look like it was properly chlorinated. The staff were also very slow and you could tell they were speaking about you in front of you - a doctor came as my husband and I had food poisoning and the staff were laughing at us when I was bringing them to the room.

I love the atmosphere, it made us relax and enjoyed our stay even though only for one night.. Swimming pool area are great and it's the best spot for my kids.. Thanks for the cleanliness of the pool area We're really disappointing from the first we made conversation on line by email and finally by WhatsApp.. There was no replay till we have got in villa mandi finally the replayed our question... It's after two days unacceptable in this kind of business... As a costumers we felt not valuable.. But we have to pay for it any way.. In the other way we did not receive any service at all... Hope you can improve the service side especially to accommodate by email or what's app..

The gardens No one spoke good ehglish except one girl who was not often there

Included breakfast was nice with a few options to choose from, the grounds were beautiful, and the wifi was pretty reliable as well. Room was spacious enough given the price range. Overall, not the worst experience possible but could have been significantly better. It was very evident that the bathroom had not been cleaned prior to our check in, at first when I checked in fairly late at night after two days of travelling I thought maybe the limestone type material of the sink was simply worn and stained, but in the morning when I looked again in the daylight I could see that it was visibly dirty. The bath tub was disgusting with grime from previous guests and it was very obvious it had not been cleaned for some time, likely a few weeks at least. I called for one of the staff to come in to clean the bath and he came in with a broom. I pointed out the grime and dirt on the side of and inside of the tub and he went to get cleaning products, but not before telling me it was probably just stained. He brought bleach and a scrub brush and with very little effort was able to easily get rid of the grime along the side of the tub, which made it even more evident that it had simply not been cleaned at all before our checking in. This was not just a little stain or even a little bit of grime, it was deeply uncomfortable and I'm not even a clean freak. It is one thing to manage expectations when you're utilizing accommodations that are budget friendly, but for it to have not been cleaned at all since the previous guests was unacceptable. It was not an exception as one of the other people in our group who had a separate room that was also a "superior" suite, had a bathroom that was visibly gross with dirt and grime due to a lack of cleaning before check in.

Some of the staff were friendly Do not book here!!! Worst hotel experience I have ever had - and by other google reviews looks like a similar experience to others as well. The place is a SCAM I arrived at the hotel very sick and needing to work. They advised they had over-booked and I needed to change my room after halfway through my stay (many other reviews have claimed this to happen to them as well, clearly an unethical tactic) This was not possible for me as I wasn’t feeling good and if this was the case I didn’t want to pay for the night where I wasn in the room I booked for (as if wasn’t what I had booked) they refused and tried to tell me it was an ‘upgraded’ room yet completely missing the point I did not want to change rooms cos I was sick The staff can barely speak English and were finding it very difficult to understand me. They also clearly had no training or experience dealing with situations like this Regardless I paid as I was sick and could not be bothered arguing. Moved into the room and it was filthy - looked like it hadn’t been cleaned ever. After this I wanted to move out so asked the staff for a refund and said they would get their manager to discuss it with me. 3 days later the manager still had not come and was ignoring my WhatsApp messages (I could see the texts were read) and found out the manager never comes onsite. He finally got back to me on the second last day and accepted my refund but by this time it was too late and no point On my final night there was a domestic violence dispute in the room next door keeping the entire hotel awake from 2am - 6am. It was incredibly scary and I was confused why the staff didn’t do anything - went into the lobby and another gentlemen was just as confused and concerned as me. There was crying, screaming and loud thumps coming from their room and the staff did nothing! They were trying to call their manager in the middle of the night.

The outside greenery The bedrooms, and bathrooms were dirty. Bugs in the room especially red ants. Staff unorganized and unable to fully communicate.

There was no service from Villa Mandi Ubud, and more importantly, our booking made through Booking.com was unsuccessful. However, they collected a separate payment and did not provide the rooms as booked. For 5 guests, only 2 rooms were provided with just one extra bed, causing us significant inconvenience. Nothing

Only staff Bad all things bad

Good

Needed a 20 min walk or cheap Grab to get to town. This was meant it was so quiet.

The complimentary breakfast was not sufficient