Vienna International Hotel Urumqi Convention and Exhibition Center
About Vienna International Hotel Urumqi Convention and Exhibition Center
Vienna International Hotel Urumqi Convention and Exhibition Center offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Reception services such as express check-in or check-out and luggage storage are available to accommodate your requirements.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Vienna International Hotel Urumqi Convention and Exhibition Center is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms of the hotel, guests can enjoy the advantage of having linen service available for their convenience.In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, the presence of bottled water can be found. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Luggage storage
- Full kitchen / kitchenette
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
-
Superb
-
Very clean and comfortable with excellent beer and barbecue garden (in summer). Did not accept international credit and debit cards for payment (contrary to description).
-
The absolute worst customer service in any hotel I have ever been in. After five hours they could not book me in. They did not even know who booking dot com were, did not offer me a seat and could not understand that a disabled guest could not be left standing for over an hour. They could not even arrange check in! The older Chinese man and small young Chinese looking girl were an embarrassment to your company. The address you have listed is wrong and I was first at your new city property — very good service and they contacted the other property while I waited 30 minutes. At 1:30 am I told the ride little girl I would go next door to another hotel. The third staff member, friendly, courteous and professional hospitality provider took me next door and got my wifi set up — she was completely ignored by the RIDICULOUS AND EMBARRASSINGLY INCOMPETENT child at the desk — other guests were shouting at because of the stupid rude things she kept saying to me. She had no clue — about interpersonal skills, guests, hotels, travel or bookings. Awful. The absolute worst customer service in any hotel I have ever been in. After five hours they could not book me in. They did not even know who booking dot com were, did not offer me a seat and could not understand that a disabled guest could not be left standing for over an hour. They could not even arrange check in! The older Chinese man and small young Chinese looking girl were an embarrassment to your company. The address you have listed is wrong and I was first at your new city property — very good service and they contacted the other property while I waited 30 minutes. At 1:30 am I told the ride little girl I would go next door to another hotel. The third staff member, friendly, courteous and professional hospitality provider took me next door and got my wifi set up — she was completely ignored by the RIDICULOUS AND EMBARRASSINGLY INCOMPETENT child at the desk — other guests were shouting at because of the stupid rude things she kept saying to me. She had no clue — about interpersonal skills, guests, hotels, travel or bookings. Awful.