Hotel Encanto del Río

Good location and nice breakfast Cold water on the shower, leaking roof because of the rain,

Very good

location only bed, price, too much noise everywhere.

It is not clean, small rooms and doesn't have elevator

staff, no elevator, breakfast, small room

No elevator

Good

Very poor

Great location Breakfast was really good and the staff was really nice The room was clean and spacious The beds were really warm and comfortable I deeply recommend this place if you don't have any walking disabilities The biggest and main issue was the elevator. We were given a room on the 6th floor and there is no elevator. For someone with a walking disability or knee injury would be terrible. We requested an extra room over the phone weeks before our arrival and the hotel never registered it. there are not enough parking spaces and you must move your car if someone needs to leave. the hotel staff cannot do it for you.

Hotel is form the 70's. Two star hotel. The room should have been three times cheaper. Too expensive for a two star hotel.

Nothing Place, crowded space, old furniture, no safety they had no lock in doors, only this old keys kibd of old knobs. 2 crowded beds in a room, dirty shower. You had to schedule breakfast. Expensive

The staff was friendly and very helpful. The location is excellent: it is just a few steps from great restaurants and the main city attractions. The view of the river is very nice. It was clean and comfortable. Nice bed and sheets. Great value for the breakfast. The pandemic hit and it shows, because some repairing needs to happen. The elevator was broken so you need to climb the stairs up to your room, the bedroom windows did not close perfectly, the closet door was crooked, the bathroom radiator leaked if open too wide, and the tv remote was missing the back plate so the batteries showed.

Passable

Good