Hotel RK Grand
About Hotel RK Grand
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Experience the wonders of Varanasi with ease by utilizing the services provided at shuttle.The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations.In select rooms, the hotel offers visitors access to a refrigerator. Maintain your cleanliness and feel revitalized using toiletries available in select guest restrooms. Each morning at Hotel RK Grand, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Location, cleanliness, good food in restaurant The staff! Examples 1) They charged us for water, when we were initially told it was free. 2) They were finding excuses for us to give them tips. 3) When we wanted to book a taxi, they asked us for twice the rate we ended up paying to a taxi agency (this without even having to haggle with the agency). Furthermore, the water in the shower was cold. When we complained, the switched the water heater on and we had to wait 20 minutes to take a warm shower.
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It’s location Lack of Basic amenities. No pickup was provided from the Railway Station.
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The music they play on every floor Bad staff, suspicious Restaurant staff, noisy and I'll mannered house keeping staff.
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Location is prime. Public transport is available. Staff is responsive and decent. Food quality is decent. Room rent was a bit high due to Dev Deepawali.
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Passable
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Hotel provide twin bed for first night it was uncomfortable.
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Food Nothing
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Staff behaviour and attention to detail Nothing
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A combination of excellent polite, attentive & helpful staff, (particularly ever smiling restaurant persons Rohit, Anil Maurya and Rahul) neat & clean rooms and good location. Even the shef Mr. Sanjay was kind enough to come out & speak with us about making the superb Moongdal Halwa. With the entire hotel staff customer oriented it was a pleasure staying and eating at the hotel. Sorry nothing to complain about, in fact everything expected was met with smile.
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NA Location was good and cleanliness
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Good
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Very good
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Good
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The coffee tasted bad. Only the coffee.
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Good
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Staff very arrogant, they told family breakfast was not included but it was.. ac was not working..no response even after complain
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We had dinner almost every day at room, food was good. We ordered different cuisines and almost everything was great. Breakfast was included, however, I would be happy if they introduce few more options. Location was awesome for me given it was not far from my ancestral home and around hotel there was everything food joints and all sort of brand showrooms Bathroom could be renovated and could be better. No problem with cleanliness though.
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Superb
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Breakfast and food was satisfactory The room was very small. I booked 23 Sqm. But the actual size of the room was not more than 11 X 18 feet, (total area) (14 SQm) It is very disappointing. Despite two reminders he had no explanations. It was a waist of money and blot on the image of Booking.com. Ideally you should refund my money. Now you know how it could be better.
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Exceptional
