Studio 6 Extended Stay Chicago Vernon Hills Lincolnshire IL

The room was clean - floor was not sticky as it is in some other top hotels I’ve stayed at - I definitely don’t like sticky. I didn’t use the kitchen except for making ice and heating my coffee in the microwave. I always bring my 5-cup coffee maker. No utensils, etc., but I wasn’t expecting that.

I arrived late and no one was there ti help and I call and call the # that said to call for help and after 40 min someone answers, then I dint get the room that I reserve, so mi en my wife a my kid we have to sleep on. A queen bed,

Bathroom was not clean, floor was sticky upon arrival in the bathroom, staff did not give wifi password and also asked me for my number trying to ask me out as soon as i walked through the front door, kitchen did not have any utensils or anything to use as described, the refrigerator had not been cleaned out before hand and it was also cracked on the inside, staff wouldn’t even let us borrow scissors to cut a cotton pad even when i took the cotton to the lobby right in front of him, at least we had the iron and iron board and a working tv, in the pictures it shows 4 pillows and we only got 2 on the beds. overall this stay was very disappointing i will not be staying again, even if it is one of the cheapest stays around go and spend the extra bit to get a room that will be worth it and not have this happen to you also

The accommodations were nice. There were a few cosmetic flaws regarding the bathroom, but other than that, my stay was pleasant.

Very comfortable, top notch.

No good services

Bring soap and shampoo there was none in the bathroom. Make sure you have 2 room card keys because there is no one available in the hotel after 12:00 am so you wont be able to get into your room like me. I hd to sleep in the sofa at the lobby like a hobo 😅. Anyway i hope this helps

Location only and 1 staff member Corey who despite the property being terrible, was helpful I paid for a King room and got 1 queen bed. I was next to a room with pit bulls barking all night with an overwhelming smell of feces and urine, smell was coming through the wall. cigarette smoke was permeating throughout in a no smoking hotel. towels/ washcloths and bathroom dirty no toilet paper, no remote or garbage can in room and after all if that no offer if a refund! on top of that I gad to pay a housekeeper fee for a dirty room! Shameful I will never be back!

I couldn’t check in into the property and lost my money

The room was pretty clean, bathroom was a little dirty. There was an old soap in the shower when we arrived. Toilet seat was broken and slid around.

The property was clean but needs some updating. It is an extended stay location so no coffee pot or cups in room. The party we traveled with couldn’t get additional towels for their room. The price was good and the staff friendly.

There was no one on the property overnight, and in the morning, the lone employee for the reception did not show up to work until almost 11am. I had been waiting for 90 minutes to check out and get my deposit. 20+ other guests had left without officially checking out, after waiting too long for the clerk to arrive. The clerk printed me a final folio that stated I owed a balance for the room (which I had prepaid for). The clerk tried to convince me this was normal. Eventually, a different employee came by and adjusted the computer entries so that I had a folio statement that almost resembled the truth. Took 2 days to get sec deposit back. There is no mamager on site, and there is no one in charge. I saw guests with bad keys locked out of their rooms, with no one to rekey them. One man slept in his car as a result. No kleenex in room. No kitchen supplies. The bedding had a body odor, which made me wonder if they wash the blankets at all or if they just don't sanitize. I had bug bites from knee down.

The receptionist was not helpful, and they cancelled my booking saying that they don’t have a room available for me.

Wow. Where to start. The staff is almost never there. We called earlier in the day to let them know that we would be needing a late check-in. The clerk looked at the reservation and told us that would be fine, just to call the phone number listed there so someone could come down and let us in. When we got there around the time we said we would, we waited for someone to come down and she was very inconvenienced. She also said that she would not be checking in the eight others who put in reservations as they had no rooms left. She said that they did not have the room that we reserved and all they had was a king with a pull-out bed, even though we called. The pull-up bed was only good for one person. Three of us had to sleep on one bed. We only had 2 pillows and she said they had no more pillows in the entire hotel. We finally got sheets for the pull-out bed but there was no top sheet, only a blanket. We had to use the 2 towels in the bathroom as pillows and then use our own sweatshirts as a pillow the next night since towels were wet. Front desk did not open till 10, and often no one was there well after 10. We never saw anyone there to ask for more pillows and we were not able to switch rooms. Often people were sitting out in the lobby waiting to be checked in with no one answering the phone and no one at the desk to help anyone. Also the one lady called her colleague a r*tard. Our bathroom sink was clogged and there was a disgusting handprint on the headboard of the bed.

Room was clean and comfortable. No complaints.

Perfect for a no frills stay. Comfortable bed. No cookware for stove use or dishes. Will know next time to bring. Will stay again

Exceptional

Nothing. There front desk people are inconsiderate. I asked for extra pillow and they give me a bunch of excuses! They even said that the hotel is under new management and ownership and they only allow two pillows! They didnt not clean my room. I stayed there for couple of nights. Nothing at all! Bad service! Stay away! The front desk people are horrible! Especially the bald white guy and his indian manager.

Your money would be better spent basically anywhere else. This place was much better when it was Extended Stay, but it's become an absolute dump since the change to Studio 6. Also, they're trying to force additional nightly fees on you at the time of check-in to cover utilities, and they'll threaten to cancel your reservation if you push back on the lack of disclosure through certain platforms like Hotels.com. If you spend just 5 minutes by the front desk you're bound to encounter at least 1 or 2 people experiencing issues with lack of cleanliness, broken elevators, completely rude/incompetent staff, keys that stop working, broken key readers on the exterior doors, the overflowing dumpster, illegal indoor smoking, the smell of wet dog and urine filling certain hallways...the list goes on. As the quality of absolutely everything here has decreased, rates have increased. I intended to stay a bit longer before my permanent move because it's an inconvenience to pack up and go elsewhere for a very short time--but the inconvenience will be worth it just to get away from this horribly run dump.

Nothing exceptional Staff, AC didn’t work and staff was horrible.. dunno how people keep their jobs like that. I showed up and they tried to send me to another location due to their error.. finally they figured it out and the manager was so disrespectful the entire time.