Central Motel Courtyard

Location is OK. This motel needs a complete renovation. The Fire Marshall must condemn and shut it down. The smoke detector in our room had been yanked off. This is a major safety hazard. The bathroom door had been chewed up by a dog that must have been left inside the bathroom, and the shower booth needs to be re-tiled. This place was not worth the $142 we paid. They should not even charge $10 for the place. This is grossly overpriced for the condition and quality of the room. We had never stayed in a place like this. Booking.com must enlist a team of inspectors to verify the conditions of the places it list. We feel we got jeeped! Booking.com ought to give us a full refund for this horrible stay. Look at the photos.

Good

Good

Bad

Nothing It’s the most disgusting hotel I’ve ever stayed in. You have a cheek advertising this property for the money charged. I wish to lodge a complaint

Very hard bed. There were poorly done remodels that left some major cosmetic and unsightly gaps in the carpet and bathroom. The pictures show a much better room than what I got. There were two water bottles. The fridge didn’t work and smelled awful.

At this point I don’t have much to say. I am very disappointed with my stay. I specifically booked a room with one king bed, but upon arrival I was not informed that my room had been changed. It was only after I got to the room that I discovered I had been assigned a room with two full beds instead of the king bed I reserved. I don't understand how a room type can be confirmed and reserved in advance, yet not be available when I check in. Had I been informed beforehand, I would have appreciated the opportunity to discuss other options. The replacement room (Room 420) also had a connecting door to the neighboring room (Room 418), which created a significant noise issue. The guests next door were extremely loud well into the night. Around 2:30 AM, we called the front desk and asked if they could contact the neighboring room and address the noise. Unfortunately, nothing changed. As a result, we were unable to sleep for most of the night and did not receive the room type or quality of stay that we paid for. Between being assigned a different room without notice and the unresolved noise disturbance, this experience fell far below expectations. Because of these issues, I am requesting a refund or appropriate compensation for this stay.

Nothing Doors dont lock secure you can open it by pushing it hard or using credit card doors have regular apartment door candle lock

Doors dont lock secure you can open it by pushing it hard or using credit card doors have regular apartment door candle lock

Bad

Bad

No No good

Absolutely nothing good to say about the property

Convienient, man behind desk was nice Super sketchy, kinda gross, no soap, missing pillowcase, blanket had cigarette burns, reeked of weed, leaky sink, hair on toilet, staircase by room was broken?

Bad

Bad

The one older guy was trying to help us. The place was dirty . There was a old barbque sauce in container on floor all dried out. The sink base leaked all over bathroom floor . The radiator in bathroom fell off as my husband was using the toilet that was held with 1 screw in toilet seat. The bed spread was stained and burn holes in it . The sheet had a stain . Pillow with out pillow case . TV all it said was scan channel . The night stand next to bed was dirty inside . Was woke up by a guy screaming and dog barking . The stairwell for escape that was by our room was all closed because it was unsafe . 2 out of 3 stairwell were closed , the one farthest from our room was the only one open . Definitely fire code violation. I went and bought sheets to put on bed as I refused to sleep on dirty sheets. I just recieved chemo that day and the flith that was there made me sick . Had I known I wouldn't have booked for Christmas. Now the owner won't call or answer . Number says it is a non working number to put in voice mail number if you have one.