Caesars Windsor Hotel & Casino - A Caesars Rewards Destination

Very good

Room was clean Walk was extremely long for check in especially for someone with limited mobility. Restaurants did not have items available that were on special and other items could not be served plain for people with dietary restrictions. All the EXTRA charges without prior notification.

Self parking very poor. Room service, is for only every three days; that sucks. :(

Everything NA

Exceptional

Great

Exceptional

Upon arrival, we were told by an employee to drag our luggage thru the casino to the lobby. We asked for help -none available. Luckily a guest helped us. I am 80 years old This was a terrible experience. Upon checkout we were directed to a different, closer way. It was still a hassle but better than the casino route

Exceptional

great

Exceptional

Superb

Casino and room

Spago has great pasta! The room was nicely decorated and very clean. The casino is fun, although some tables weren't open during the morning. I also wish the shower was larger.

Nice big room, free parking They only clean the room every three days, which meant we didn’t get our room cleaned or our towels replaced, and there wasn’t enough air circulation for the towels to dry. Also, no clear directions on how to get from the parking to the hotel entrance, so we walked hundreds of meters through the casino, going up and down stairs following signs to the hotel desk

There was peace and quiet on the floor I started on , I really liked the gym for my workouts , the staff was great the valet workers go above and beyond there duties , the waitresses and the restaurants were excellent also Everything was great keep up the outstanding work

Spago restaurant was good, and the price of the hotel was ok. NOTHING is accessible if you're with a child. (1) When I initially reserved, I indicated that I was travelling with a 7 year old, and chose the option for a room to be assigned on arrival. At check-in, they said I had booked in the Forum Tower, which was adult-only, and the Augustus Tower that allows families is full, but that they would have to figure something out. Then, reproachfully, they said that I should be booking the Augustus Tower if travelling with kids. I explained that I had booked Assign Room on Arrival, and it should not give me that option if only the Augustus Tower was available to us. They disgruntledly found a room. (2) We go to the our room in the Augustus Tower, and it was not clean. There was dried pee on the toilet seat and hair on the wall of the shower. (3) In the pictures of the hotel, it showed a big pool and hot tub. I call the concierge to find out where it is. Instead I learn that it is adult only and there is no pool for kids. (4) Almost none of the many restaurants (except Spago) allow kids since they are located in the casino building and children cannot walk through the casino to get to the restaurants. I was shocked. Spago did allow kids but it was fully booked for the two nights we were there. The concierge would simply connect me to Spago, rather than try to assist me in getting a reservation there, especially considering NONE of the other restaurants were accessible to us. (5) There is no room service available at this hotel, but they told us that we could order breakfast / lunch from a Cafe in the hotel and go pick up the food. My husband had to return early, and I was at the hotel alone with my daughter for one day. I ordered food from the Cafe, then called the concierge to find out where it is. It's in the casino and we can't get to it with a child. I asked what I should do since I was alone and had to take her. They said I needed to cancel and order UberEats. Overall, if you have kids, DO NOT GO TO THIS...

The gaming options and the view bed bathroom Food was the greatest at legends