Americas Best Value Inn Winston-Salem, NC

I needed to check in early and they made me wait 3 hrs then said another hour to wait when all I needed was shower before working all night . They didn’t care and they lost my business from now on

Great stay! Loved every thing about it

My room was very clean and the king size bed was huge. The staff were very friendly and helpful. I would definitely stay there last minute again.

Passable

It was cool.. I didn't like how the floors was dirty as ever... The TV didn't work at all... since that bad weather rain..

Very poor

Absolute dive. The room they gave me was on the same floor as what appeared to be section-8 housing recipients. Children running wild the entire day, sometimes at night. This was not on the website. The complete disarray and disfunction of the facility was not on the website. The disgusting carpets everywhere were not portrayed on the website. If I arrived during the day, I would have cancelled my reservation. This place is a dump.

Very nice staff, clean room, comfortable beds. Was under renovations so we couldn't use the pool, but we will be coming back once it's finished.

“Under New Management “ not what is shown in photos at all

Good shower, comfortable bed, great AC Sink faucet didn't work, we brushed our teeth and washed our hands from the bathtub faucet, towels on floor by AC upon our arrival, went to call front desk about these things and phone didn't work, no hair dryer, lots of renovations going on, halls blocked off with furniture, pool is drained, carpet in hall is nasty and lots of weird smells

Sink faucet didn't work, we brushed our teeth and washed our hands from the bathtub faucet, towels on floor by AC upon our arrival, went to call front desk about these things and phone didn't work, no hair dryer, lots of renovations going on, halls blocked off with furniture, pool is drained, carpet in hall is nasty and lots of weird smells

lobby had unruly children that belong to staff

Bad

Poor

The room The pool didn't have any water in it. The carpet in the hallway was dirty. The refrigerator in my room didn't work.

El peor hotel en el que estado

When we checked in at the hotel, it was extremely bad like the outside of the property look like tornado ran through their. They had broken heaters on the floor of the hotel, when we went into the room the sheets had stains. Front desk denied us getting a new sheet, we booked the room for two days but how bad the condition was we left. Now front desk manager let us know to contact Expedia for our refund for the room. When contacting Expedia they explained to us that the hotel said we cannot get a refund, they didn’t try to work with us at all so I had to dispute the charge through my bank. I will not recommend anyone to book this hotel.

Very very dirty building . Unattended children running all over . People living in cars in parking lot . Old dirty mattresses stacked in lobby . Air conditioning units laying in hallways on floor . Pool was empty just dirty rain water in bottom. Room was covered in black dust . No internet no batteries in remote. No coffee pots in rooms . Open drug usage . Made me wait twenty minutes for manager to finish dinner in back room for my deposit .

There was nothing to like about the hotel. The pool they advertise didn't even have water. No internet, loud guest with bad kids, dirty hotel overall in a bag area. Never going there again.

Disappointing