Grand Palace Hotel & Spa
About Grand Palace Hotel & Spa
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The resort offers taxi, car hire and shuttle amenities for your ease in navigating around Yercaud. When arriving by car, you'll be grateful for the on-site complimentary parking at resort. The resort offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by resort ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.At Grand Palace Hotel & Spa -Yercaud, various room configurations are available, featuring separate living room and balcony or terrace in some rooms.In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer, toiletries and towels within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Grand Palace Hotel & Spa -Yercaud. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available.Visitors with specific dietary preferences can savor a variety of culinary styles at Grand Palace Hotel & Spa -Yercaud, featuring halal choices to accommodate their needs. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment. License Number(s): GST NO: 33AAECM9299C
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Peaceful & beautiful location
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Booking.com charged me 30% more than the actual hotel price
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Spa session very good Too much cost for breakfast
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Excellent views. The hotel didn’t look like any photos on websites, and had seen better days. We didn’t receive welcoming drink on arrival. Very run down. Bed wasn’t clean on arrival. Housekeeping was very poor due to lack of cleanliness and supplies of toiletries. Cockroaches in room. Breakfast was very disappointing, cold food and inexperienced staff.
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the view from the hotel breakfast was bad. I had taken facial in spa, that was also bad.
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Exceptional
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Very good
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Location Hmmm…. Nothing actually except that the breakfast could have sausages and hash browns.. ?
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Location and food First they took us to a room and we ran out of the room coz of the mould smell. Then they showed another room, and it was ok but when I laid on the bed and saw the fan, oh my God literally I jumped out of bed. Fan (wings) was full of dust and dirty black in color, as if they didn’t clean it for months. Then they gave us an upgrade -room #106. Kettle wasn’t working properly coz the wall power point was not fixed properly. We need to fix it everyone we used. Room was too small. In the washroom, the water was stagnant and cannot bathe for more than 5 mts. How can we stand in our own dirty water????. Coming to the SPA. SPA was ok but after the massage they made two of us to sit in one room for sauna. How can you sit together? Ridiculous and we paid 4800 rs for 2. Coming to the outdoor pool. It was super cold and they didn’t have the heating system inside the pool. So no point in commenting. Staffs were very polite and kind except one receptionist. She was rude and defensive all the time. She did not understand what we were asking her. Rimpy, Aruna, Naveen and Vasanthi were very polite. First night, I ordered soup and waited for 35mts. Food was ok at Orange restaurant. Since it was no crowd, it was not a buffet menu. They gave us a menu card to choose. We didn’t get to try all the food . Less customers or more they need to give us what they advertised but whatever they gave us was good. Trekking was great experience. Thanks to Naveen. Good location but it was untidy, dirty. They need to maintain it.
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The View and facilities The food in the Restaurant was not great, and they brought the wrong food on several occasions
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Climate and view Cleanliness and services
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Very good
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Very good
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Very good
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Superb
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Good location, neat and hygenic food, Rememberable place. Staff are also good, Cost is little bit high. Non-Season days price to be reduced
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The comfort and luxury of the hotel
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Location is good. Only thing we liked is the trekking service provided by Hotel. The staff accompanied was great and enjoyed the trecking. Overpriced room. Had to upgrade to Junior Suite as they think Kids aged 12 should be considered adult(I have stayed in other hotels and they never had any problem with that). The room just had enough amenities , No wardrobe, or night gowns were provided. Room service was poor . Kids play area doesnt have enough things and equipments were misplaced. Breakfast is just ok , nothing to be special about it. Certain staffs were good , but overall service was poor. Please avoid restaurant for food options, massively overpriced . You get better options around the corner.
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Very good
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Superb
