The Phoenix Hotel Yogyakarta - Handwritten Collection

I think the room I was in was haunted

For people looking for non-meat options, this might be the best hotel in Indonesia. Most places have meats or sweets. Here you have great Javanese choices like gudeg (cooked jackfruit), kretec (which is made from cow-skin crackers, If I'm not mistaken, so be careful there), salad bar, egg station, and plenty more choices. Lots of sambal choices. A musician plays a gamelan mettaphone (a salon?). Indoor or outdoor seating. Service is great. Thanks Mbak Ghita who was really helpful, and Mbak Neras for helping me on a phone call. Friends say that the spa experience is top-notch. The hotel is historic, whicih is great, but you might have to walk a minute more than you are accustomed to, to figure out the layout and to find your room the first time or two. My fridge was pretty historic too and couldn't keep things very cold, but it wasn't a problem. Any small techinical deficiency is offset by the beautiful place and the great service.

It was a beautiful hotel and felt exclusive. The staff were all lovely and very friendly and welcoming . The breakfast area was lovely. The fact that people could smoke in the eating and drinking areas. Breakfast options for vegetarians could have been much better - the choice was not great at all.

Hot water in the bath room is not really worked well. Need to be hotter.

Thanks for the services and birthday cake compliment

The property is done up very well.. location is great The front desk is not friendly. The rooms are old and tired. Hot water is an issue (imagine that!) breakfast is very basic and for a vegetarian like me ….. non existent. The level of frugality of the management is seeping in to every single area

The building, location, price and staff. Might need some renovation in the bathrooms.

It’s a beautiful property with a historical connection. The stuff could not be kinder or more helpful. Very nice room and a lovely pool. They also have a very good restaurant and had dinner there twice. Good location and very accessible to Marlioboro, museums and other monuments.

Loved this hisoric hotel, just beautiful. Like walking back in time, but definitely doesn't feel old or run down. Fantastic breakfast

Excellent property which exceeded our expectations. Very nice heritage hotel with excellent rooms, very friendly staff and good food. Will surely stay again. Everything was excellent.

I Like everthing about the property. The furniture just what it represents

The rooms were clean and the hotel was well maintained with a wonderful breakfast. There are two parts to the hotel and if you are unlucky and in the first part the traffic noise is horrendous. Ear plugs do not work. To be moved to the back they were going to charge more however after being at the front desk twice and finally moving at midnight they didn’t charge.

The lift was not working . Room n toilet vey small n uncomfortable.

from pulling up to the front door, and entering the hotel, I was blown away. I felt as if I had been transported back in time, with all current day amenities. This is truly a once in a lifetime experience, shared with my adult daughter and her friend. I cannot recommend this hotel highly enough, and cannot imagine why anyone would stay anywhere else. all perfect

The facilities - clean, atmospheric, historic building. Nice sized room that opened into the pool area. Excellent spa. Wonderful, kind, and extremely helpful staff. What a feast at breakfast - SO many options; we got to sample multiple Javanese dishes. Plus made to order eggs, noodles, rice dishes. We are so much the first day, we skipped both lunch and dinner. Learnt to moderate the next day. Cannot say enough good things about the staff and service. Got very hot in the hallways, even in the dry season! Should not have charged for bottles water when they told us not to drink the tap water.

Overall, this was a good hotel. The price was great, I only paid $615 for a weeklong stay. The room, though small and a bit outdated, was clean and had a comfortable bed. The breakfast buffet had many options. The hotel is located near the Tugu Monument, about a 20-minute walk from the train station. There is an outdoor pool towards the back of the building, but the pictures make it look bigger than it actually is. The staff were very nice. There sheets were clean but seemed old since there was a small grease stain on them. Since the building is so old, the water pipes are also old, and they make a horrible grinding sound at random times of the day and night, likely when someone in a nearby room is using the shower. It didn't last for longer than a few minutes, but it was very loud and annoying.

Pleasant. Historic hotel. Generally comfortable and attractive. Quiet room with balcony patio/pool view. Although well kept. It is giving signs that it is getting to be time for another renovation. Very busy/congested area.

Loved the property. Food could be more vegetarian/ vegan friendly

It is very clean & comfortable. Good food & beverage options. A short walk to the KAI train station. The enclosed bar area allows smokers

So much open air space. It’s historic and beautiful. The staff were outstanding, the breakfast buffet was wonderful. The pool was gorgeous and enjoyable and there were many enjoyable common spaces to sit and relax. The rooms were a bit mildew/musty smelling upon arrival and it was necessary to keep the air conditioning on strong to prevent this smell from reappearing, however, understandable this is a difficult climate to battle musty smells in hotel rooms. I think the curtains in the rooms need to be replaced or laundered and this would help with the smell.