Comfort Suites University
About Comfort Suites University
The Comfort Suites University hotel is located on the north side of town, offering easy access to Interstate 20 and many local points of interest. This hotel is close to several educational institutions, including Abilene Christian University, Hardin-Simmons University and McMurry University. The entire family will enjoy an outing at the Abilene Zoo, home to more than 500 animals representing over 200 species. The nearby Taylor County Expo Center hosts a variety of events throughout the year, including the West Texas Fair & Rodeo, the AKC Dog Show and much more. Numerous golf courses, shopping centers, movie theaters and entertainment venues can be found in the vicinity. Ranging from fast food to family-friendly, area restaurants offer something for every taste and budget. Hotel offers many fine features and amenities, including: Free wireless high-speed Internet access, Free local calls, Exercise room and Indoor heated pool & hot tub. Your Morning Breakfast is full of hot options, making breakfast at the Comfort Suites University the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit,cereal and more, including your choice of hot waffle flavors. If you're leaving early, a Your Suite Success Grab & Go bag is available for the two hours prior to breakfast. Business travelers will welcome additional conveniences like the on-site meeting room, in-room desks, and access to copy and fax services. All guest rooms come equipped with microwaves, coffee makers, refrigerators, sofa sleepers, flat-screen televisions, cable television, hair dryers, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Some rooms also feature whirlpool bathtubs. Valet cleaning service and laundry facilities are both provided on the premises for your convenience.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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I’m not really sure why all the negativity about this location. It was very comfortable. The staff was friendly. Breakfast was what you get at most hotels. If you ask for extra bedding for the pullout couch, they will give it to you. The rooms provide plenty of space with some division between the bed and the pullout couch. It’s walking distance to several fast food restaurants. The hot tub wasn’t working during this visit. The bathtub did need to be resurfaced. And the pool needed maintenance.
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The location of being less than mile from daughters dorm room, air conditioning was leaking in floor of room and got one of the beds wet so i couldnt even use that bed, maintenance showed up at 9 pm at night after family was already laying down and i had to sleep on a chair because of the water on bed and floor.
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The carpet was dirty
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Very poor condition
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smells bad, staff is not good
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Found food in the refrigerator... The ac unit was loud
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Location. Nothing else. Everything. Rude staff, filthy room, really uncomfortable beds, expensive, really bad overall experience.
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I wasn’t able to get assistance from Expedia either.
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It was okay. Not what I’d expect for the cost. Beds were hard, pillows were comfy. Our room ac did not cool well and it was making noises. Breakfast wasn’t great but the area was spacious. Probably would not stay again
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Passable
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Breakfast was not stocked and the hotel was under staffed.
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Everything was clean, and comfortable!
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How front desk did not care about customer satisfaction
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Very good
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Very good
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Convenient to highway and close to restaurants. Very dirty. The shower had mold on it and on the ceiling in the bathroom. I just didn’t feel clean sleeping in the bed. The air conditioning didn’t work well. The bed and pillows were uncomfortable. Breakfast was ok, not great though. One of the worst hotels I have stayed in. Very expensive for what you get which was a run down and dirty hotel room. Skip this one. There are plenty others in the area.
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Hotel had alot of workers from out of town. Breakfast was ok.. didn’t use the facilities, which i wish i did.. walking into the room a sensed a smell of urine.. i told the maintenance man and he did something to mask the smell.. bed was very comfortable.. be careful bottled water in lobby is $5.00 per bottle.. holy smokes.. crazy.. all in all hotel was fine.
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Zero customer service from the moment I walked in. Pool was closed “for cleaning” which was the main reason I chose the location. Breakfast was horrible and unattended. The rooms need some serious remodeling, specifically the restroom. It looked like the owner caulked it themselves. Wish I could get a refund.
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Breakfast was great Everything was great
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