Quality Suites Addison - Dallas

Very nice place for long or short time stay

Everything was so bad !!!!! Do not recommend for save some bucks .

Property has a odor the moment you enter the building, the entire carpeting seems like have never been cleaned, stains in sheets and mattres cover. Sofa smells like urine. Frontdesk staff not helpfull

I didn’t check-in but still the amount is deducted from my account. Front desk person was very rude and was not able to help on my reservation I didn’t check-in but still the amount is deducted from my account. Front desk person was very rude and was not able to help on my reservation I didn’t like the property front desk persons and was not at all customer centric or not helpful

Good

The room smelled like cleaner and mod and mildew. The faucet to the jacuzzi leaked and never stopped running. There was mold above the jacuzzi on the cieling. The toilet didn’t flush properly and the handle was broken. I spent $132 for a king suite and it was terrible. I left at about 10:30 pm almost 12 hours before I was supposed to check out. If I could get a refund I would but this place is not a good place to be

Gross, Dirty

Didn't know this was a bad part of town. Had a domestic situation happening between people IN THE HALLWAY in the middle.of the night, throwing each other into the walls and doors of the rooms on Monday night. It was terrifying. Cockroaches, human and pet hair everywhere, original room stank of urine and had we carpets. Breakfast sucks. People working the desk were kind.

Very disappointed with this hotel. The pictures posted online are very misleading and do not reflect what you actually see when you arrive. The room was dirty, the furniture was old, and the seats were torn and worn out. The overall condition of the hotel was far below my expectations. I would not have booked this hotel if the online photos accurately showed its current state.

Location The fact they had church service that was very loud

The fact they had church service that was very loud

The sofa was broken; I took a photo of it and showed it to the reception, and they filed a report. They took a $100 deposit and said it would be refunded within three days—the quality was certainly not befitting the hotel's name—but six days have passed, and the refund still hasn't been made.

There were dead bugs all along the wall. Not living but still just there And there are a few dead ones on the wall that I removed myself

Absolutely nothing. Had to be given 3 different rooms. Broken couches. Tv not working. Bugs. Dirty like crazy. And best part definitely not safe. People screaming. Yelling. And not lock on any of the doors. I felt like I was walking into the movie Vacancy. I showed up to my reservation, was told to pay extra, first she was like its 100$ then 60$ and she was like honesty just 40$ anything you have that you can put as a deposit... pretty sketchy and was told by desk employee I would get full refund on their end. I never got back the 40$ deposit that was sketchy and I never got a refund in the room I never stayed in. The photos are definitely photoshopped or when they first opened.

Bed sheet had a ugly stain, that looks like blood, the mattress cover had lots of stains, couch was extremely old and smell like pee, asked staff to change room , they declined. The hallway’s carpet was full of new and old dirty stains. The smell of the entire place was really bad

1. Called to inform a late check in which they confirmed 2. Got to hotel at 2:30am and after informing front desk who I was found out that the hotel computer system was down and so the Front Desk Clerk was unable to get us a room. Place is a DUMP

Staff was friendly and room was air conditioned, and that is where the good things stop. The elevator stopped working mid day, the rooms felt so grimy and run down. We had a pull out couch bed in our room and it collapsed under the weight of my child. Cockroaches in the bathroom the following morning. Just gross.

Es mal servicio el hotel nunca está limpio

Good location! Breakfast needs to be early

It’s nothing like in the pictures , needs to be cleaner. And updated.