Fairfield Inn & Suites Akron Fairlawn

Courteous staff clean room

Everything was great except… …. thin walls. Yikes- I had my kids with me!

Excellent

Nm

Exceptional

Exceptional

We enjoy this hotel. The front desk staff corrinne and Julien was amazing. The BF was above decent and Corrine even made cookies when we checked in. I would've given 5 stars but, in the morning the Housekeeping staff kept knocking (3x) on our door at 1030, even after we yelled that we were still in the room. Then proceeded to come in. Thank GOD we had the lock chain on the door. Other than that everything was A1!

My husband and I are our three adult kids came to Ohio from California to move my father into assisted living. PROS: The quiet location was super convenient to my parents' independent living facility down the road and near lots of places to eat. We all took advantage of the continental breakfast almost every day of the week that we were there, and the kids utilized the pool and hot tub. The front desk attendants, maids, and kitchen staff were courteous, helpful, and friendly. We loved the fresh ice water at the front desk and complimentary warm cookies in the evening. CONS: The downside was that one of the two rooms had a funky smell that was there from the moment we first opened the door to the day we checked out a week later. We couldn't tell if it was mold, something coming from the AC filter, or a smell from the water faucet, but it was unpleasant. My husband called down to the front desk about it but they said maintenance wasn't in and we should report it again the next day but we never got around to it. Honestly, I'm not sure how they would've identified its source. But an unpleasant smell definitely affects your experience and feels like the room is dirty even if it appears clean. The other thing was it wasn't clear that housekeeping would only change sheets or even make up the bed every other day, so although we appreciated fresh towels being put out daily, walking into a room with unmade beds was a bit of a bummer although I appreciate the sustainability aspect.

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Room was nice, clean and comfortable, bed was great, nice bathroom and nice shower, the only complaint was the room had a locker room smell to it and I had to replenish the bathroom towels the first night myself the second day the maids replaced them with new ones that was great, wish hotels still cleaned rooms everyday but seems since COVID they just don’t offer this anymore, all in all it was a good experience.

Room was spacious, clean and smelled wonderful. AC was cold. Bathroom large, nice shower.

Exceptional

The check in was great and the staff were helpful

Extremely helpful staff. We were stuck in traffic and didn't make it in time for the check in time before midnight, but I called and the lady, who's name I don't remember, was super nice and said as long as we made it by 2 am it was fine. Breakfast was good. The room was nice and the bed was very comfortable.

What I liked is that the property was quiet. What my wife and I didn't like was the small shower towels. Also, our room was terrible humid/stuffy to the point of being uncomfortable

Very good

The property was very convenient- right off 77, within a short drive to Cuyahoga Valley National Park. The staff was exceptional!

We were very impressed with our 6 night stay! Great room, delicious breakfast variety, the nicest front desk staff, and the additional staff went out of their way bring polite & helpful our entire visit!!! We will definitely return on our next visit!

Clean Pool was cold

Bad