Opal Hotel & Suites

Room was clean. But when try to shower the water never heated up. And it smelled like sewage. Other than that it was clean.

The room was very clean

So bad everything down works great. 2 times not hot water

This place was horrible it was not clean at all

The room was clean and beds were comfortable. The pool was great. The only thing I can complain about was there pool party they had with a DJ from 1-10 and of course the music was too loud but it was only one day so it didn’t ruin my stay.

Bad experience Breakfast bad

Poor

Superb

No

Rosie and Stephany were Top Teir at its Best. I would recommend this hotel 10 times over, if im ever in the area or you are Stop in say hi. This hotel for sure knows how to treat the best. I give them a 10 out of 10.

We really enjoyed the pool and relaxing outside. We had to change rooms not even a few hours after being there because there were roaches all over the place and we didn’t trust putting out stuff down or even taking our shoes off. The worker we talked to was so rude and barley acknowledged the issues we were having including the fact that after acknowledging we had a service dog they still came banging on our room door at 8am just to tell us the property didn’t allow dogs. We had to go up to the front desk and say something because it wasn’t the first time they had banged on our door that morning.

Absolutely disgusting, pee stains on beds, pull out couch bed was disgusting, black mold on floors and walls and blood on toilet, we left after 20 minutes and booked a different hotel. This hotel should be closed down that's how bad it is. DO NOT BOOK AT THIS HOTEL.

Property looked nothing like pictures. They said offered continental breakfast with waffles and so forth literally only offered oranges, coffee, yogurt, and a granola bar. Said there was a gym nothing work was falling apart and broken with ceiling falling in. Arrived had to be moved to 4 different rooms for issue's. Then on weekends turned into a nightclub. Not recommend not really for family's with kid's. Roses the new employee there was very helpful though. Also furniture in waiting room legs broke off and on floor.

Terrible experience . Moldy, bed bugs, no restaurant they claimed to have on the photos. false advertising the only real thing was the pool. Was itching every minute being there. No free breakfast as it claimed worst stay ever I genuinely wanna give it a 0 but I can’t.

Dirty Dirty

Nothing it gave really bad impression the room everything was broken and dirty I would have sleeped better in my car it’s not how it looks in pictures stay away from here in my opinion

Todo muy limpio, el personal muy amable y una vista hermosa.

The room was excellent, clean,,cold,, and Stephanie helped me out I appreciate that overall great stay

Disappointing

The pool We stood in room 202. Water was seeping up thru the floor tiles in the main walkway in front of tv, and the tiles in the bathroom were lifted due to water being under them.