Hampton Inn & Suites Amarillo East

We loved this hotel! My husband is in a wheelchair & the room was very wheelchair accessible. I highly recommend for other wheelchair travelers!! The staff was exceptional. The hotel was very clean and was located walking distance from an amazing restaurant. :) We will definitely stay here again!!

The pool didn’t look very clean and the body wash and conditioner in shower were empty.

Great experience

Good property starting to show it’s age

Rooms are clean staff was friendly there was a full breakfast in the morning. Very accommodating. Enjoyed my stay.

1. Room 220 had no seating other than the beds and an office chair (there was plenty of room for a couch or a couple of easy chairs). One light fixture had no light bulb and several others were out. When reported to the front desk, they were able to replace three bulbs, but not all. They also didn't provide any additional seating. Also, the handheld shower on/off valve is not working. It will not turn off. Simple plumbing fix, but the front desk "couldn't do anything about it". 2. Room 126 was not sufficiently cleaned. There was a wad of something that looked like a tobacco chaw in one of the trash cans and a random pill on a counter. When reported to the front desk, they did come and re-clean the room (there was not a comparable room to move to). Additionally, there is a long term leak in the wall of the shower. It leaks out into the bedroom space and closet. The wall of the shower is saturated and moldy. It has been leaking long enough to rust the closet door runner. The front desk would not take a report on it...said we had to report it to Hotels.com and they would, in turn, report it back to the hotel (really?)

The room was quiet and clean .

Staff was great.. Room bathroom although clean, had pealing paint and water stains above the toilet. Carpet on our floor dirty and definitely in need of replacing. Gym equipment was dirty. Think the issue with this one i the hotel is starting to have issues that can’t just be cleaned and made look nice.

Pet friendly! The staff was helpful and informative. We had a quiet night with good sleep. The only thing that wasn’t amazing was a flashing light on the ceiling. Maybe the fire alarm? Everything else was great!

I liked the location. Needed more and better pillows

Bed was terrible. Breakfast was really good for included with room price

Good location, clean, good breakfast and free parking Staff not doing their job (and/or can’t speak English) and appear to in fact had their job

Very good

Pool and spa was awesome. Good breakfast. Big and spacious rooms and restrooms.

Children enjoyed the pool and making their own waffles.

Love the stay. Very clean and friendly.

Bath tub has a big Crack in the side.

We’ve been on a two month trip and this was one of the most comfortable rooms. We had a comfortable chair and sofa. I thought the bed was a little soft but my husband loved it.

Very good

All is good