ClinkMama

Location is great and staff are very friendly! Upon walking into my room, there was a glade plugin working overtime. It was OVERWHELMING. I unplugged it because it was honestly giving me a headache. By the next morning, I knew why it was plugged in. The smell in that room was unbearable. I alerted the staff, but we ended up leaving because nothing could be done.

It’s hot as can be at the moment so check the weather before booking - there is no AC and it can be a little bit brutal if you’re also not used to the heat. Bathrooms could’ve been a little bit more clean but everything was great in general!

Hostel cat is cute Beds made of metal extremely noisy, as was the door knob Only 4 lockers for a 12 people room Everything was an extra charge Staff was more concerned with running the cafe business than with the hostel Terrible facilities, showers were on timers, most didnt work and after letting the staff know 4 days later nothing was done There were literally water pipes on the roof of my bedroom that made loud noises whenever someone flushed the shared toilets (all the time!) Not a social hostel at all, most guests were downright rude Location is not great, over 20 min walk to Downtown

Expecting different than reality

Cozy and trendy. Nice room with beautiful view. Great location. The storage was large but since it's in a trunk, it's loud to pull it out and open it. Would be a lot better if it were a drawer you could access it easily and wouldn't be as disruptive.

Loved the soft beds, the kitchen, the swing and environment overall. I would consider living here for a long time. I thought everything was a bit expensive, the cost of rooms, food in cafe, the towels or laundry, I’d say price was my barrier to full enjoyment, while it is really great place- I would’ve been very satisfied with everything with a decrease in price, by maybe 15-20%.

The staff were all so helpful and so lovely, cat included :)

Location,staff and cleanliness

the kitchen, the hall and common area. The location was good as well. the lockers inside the dorms too small, I ripped open my backpack and put it inside. the value of the towel 6euros it’s a lot for 1 day. horrible

The middle of the bed was sagging, and I woke up with a sore back most days :( Also, probably because the building is old, but you could really hear the gurgling sounds from the pipes in the wall

Cheap People in my room having a conversation from 3-6am sucked

Good location close to the center and the Centraal Station. The prive room with 1 double bed was good enough for a night to stay. I saw 1 person from the stuff, the check in and check out had to be done through a touch screen monitor. Clean room and it has been quiet. The water shower had no pressure and you had to keep pushing the button to stay open. The soap and shower gel smelled really bad for my taste, maybe it's a good idea to bring your own. Didnt see any stuff around except the really morning hours.

Overall, I really enjoyed my stay at this hostel. The staff were friendly, the room was comfortable, and the atmosphere was great. Everything was nearly perfect, and I truly appreciated the warm hospitality. I’d like to share a concern regarding the bed reservation process. Before check-in, I contacted the hostel to request a bottom bunk due to my back issues and the fact that I had a long stay booked. At first, I was told it would depend on availability, but later I received an email saying I could guarantee a bottom bunk by paying an extra fee. When I checked in, the staff showed me to the room and mentioned I was “lucky” to get a bottom bunk—there was no mention of the additional charge. I also asked other staff during my stay, and they told me I didn’t need to pay anything. Because of this, I assumed it had either been waived or was not required after all. However, at checkout, the manager, Mila, told me that I still needed to pay the fee. When I explained what I had been told earlier, she said, “We are all human and can make mistakes.” I completely understand that mistakes happen, but I don’t understand why I, as the guest, should have to take responsibility for this miscommunication. I followed the instructions, confirmed my request, and even checked with multiple staff—but in the end, I was told I must pay or risk being blacklisted. That left me feeling disappointed and uncomfortable. I truly like this hostel, and the team has been very kind and welcoming throughout my stay. I just hope that in the future, all charges and special requests are clearly communicated at the time of check-in, and that if mistakes do happen, fair and respectful solutions are offered rather than placing the burden on the guest.

nice people

Clink Mama provides excellent value for money. It is very well located, and staff are incredibly helpful and friendly. The place is clean and well maintained. The bedrooms (twin bed) was like a celler, without any window or ventilation.

The canal view in our room was marvellous , the room is special .

If there were some curtains in the bed it would've been better

Fine location. Large space. Timer showers are cold.

It’s located pretty near to Amsterdam main city area which is okay for me because I wanna sleep properly away from the touristic places. Also, it’s near to Waterlooplein station, two stops from Amsterdam Centraal. From there, you can go there by walking. Pretty cool thing about ClinkMama is the kitchen where I met lots of people while preparing my food. I also had board games to play with other backpackers. It was the best place to stay for Christmas, we were treated with Dutch food by the boss?. Stuff are super kind, and helpful. And Tommy the cat is friendly, but sometimes he’s moody? If I come back to Amsterdam, I’ll definitely book here again. My bedside didn’t have electricity which made it impossible to charge my phone or other electrical devices. They offered some help though, which I really appreciated it.

Location is beautiful Super cozy and very warm also nice staff enjoyed movie nights however the beds aren’t the most comfort tho other than that it’s lovely