Four Points by Sheraton Asheville Downtown

Jenn was so helpful and kind !!

Helpful and friendly staff. Clean room. Great location within walking distance of downtown Asheville. Good breakfast!

I did not have a car so car app prices reasonable around city. Helpful that Red Trolley had a pickup at Renaissance Hotel across the street. Staff not trained well--I was not told about all amenities until I overheard Friday night manager greeting and informing other guests. Free exercise classes with Racquet Ball on site was a plus for me. I missed bar and evening meal available. Did use refrig in room to compensate some. Room air conditioner noisy but kept up with the heat.

Had a great experience, very clean hotel, friendly staff and the breakfast was amazing

Extremely friendly and helpful staff, especially Jenn. Convenient location, lots of parking, great amenities. Loved breakfast. Would highly recommend this hotel.

Excellent location and wonderful staff!!

The room was clean and comfortable. The staff was kind and helpful.

The room was very spacious and comfortable. The shower pressure could be better, but I like strong pressure, so that is just a preference. The room was clean and the fridge worked well. Andrew at the front desk was a big help with checking in a little early. Parking was easy and the hitel is within walking distance to tons of restaurants and shops.

Good

Location is great, comfortable, friendly staff, easily walkable to downtown and includes parking. A bit dated and could use some facilities improvements but still a comfortable stay.

Great location, good comparative value, free parking, walking distance to dining and entertainment It’s an ugly hotel painted an ugly color. Its interior is dated but functional and clean.

Location is great for exploring the city on foot. Parking is easy and free. Older, but serviceable

Very good

Easy parking. Nice pool.

Reasonable hotel for the price but it could use some updating.

Location Dirty old rundown dump. It was rated by you as 3 stars. 1 star on their best day

We love the location a bit disappointed that the chop house wasn’t open. My husband used the pool and the gym and enjoyed it

This is a budget hotels on the edge of downtown Asheville, with abundant parking, and a very short walk to downtown. Breakfast is great value if included as part of your booking. Staff were friendly and helpful. The hotel is getting older. Travelling as a family group, we had to ask for our rooms to be changed, as the keycard/lock on one didn’t work, and our other room smelt of tobacco smoke (though smoking’s not allowed). But the staff were very accommodating, and found us two alternative, adjacent rooms which were clean and comfortable.

Great location and value, coffee bar in the morning, nice pool if you like that, well stocked bathrooms, free parking! You can walk to City bakery AND downtown easily. Can’t think of anything.

Friendly staff. Ample secure parking. Great room