AC Hotel Atlanta Perimeter

There is a lot to like here. The property is new and well planned. There is plenty of parking. The rooms had space for suitcases. The shower was amazing with plenty of soap and shampoo. They had large bottles in the shower. The shower had to heads, kind of european style. Giant TV. Lots of towels. Beautiful lobby and bar. I really enjoyed my stay. The location is just around the corner from multiple restaraunts and bars. Target also close by. Can't wait to go back.

Rooms are large, modern and very pleasant. I made a great choice to stay here. making reservations for later this summer.

I

Unfortunately, my check-in experience left a lot to be desired. When I arrived, the front desk associate, Victoria, did not provide any of the standard information typically given during check-in. I happened to overhear another associate welcoming a couple checking in at the same time and explaining the hotel’s amenities, breakfast, Wi-Fi, and other helpful details. When I politely asked why I hadn’t received the same information, Victoria responded, “I thought you heard when she was telling them,” even though I was checking in separately and had no connection to the other guests. She then shrugged, commented that I was “only staying one night,” and quickly rushed through the information in a joking tone. Regardless of whether a guest is staying one night or five, every guest deserves the same level of hospitality and service. That interaction did not reflect the quality of the hotel itself, and thankfully it didn’t define the rest of my stay, which was enjoyable. However, I hope management provides additional customer service training

Staff was horrible! Customer Service can’t be taught! The hotel itself , amenities and location I’d give 5 stars .

Everything about this place was wonderful!

I didn't get to stay long, but the overall experience was fantastic. The staff was amazingly helpful. I will stay there again in the future.

Only stayed one night but everything was clean and nice. The staff was friendly. I love that the room didn’t have nasty carpet. Very nice bathroom. Free coffee in the lobby in the morning. The A/C worked well and wasn’t too loud. Very nice gym.

Bad

Exceptional

Love the location and for the price it was perfect My first room the toilet was broken not bolted to the floor I almost fell :( but the moved me right away and put me in a suite the only complaint was it sounded like train noise the whole time not sure if my room was over the hotel building fans

Room and was very clean and service was great. I love the hydration station to fill my water bottle

The stay was good I just wish Hotels.com would not charge me extra for breakfast just for me to have to pay for breakfast when I get there. Waste of $

Lovely staff!

Exceptional

Great staff great location

The house status was nice. The location was absolutely perfect. The only complaint is the bed was uncomfortable outside of that. It was a nice place to stay.

Clean and easy to get around Booked a king room and got 2 full size beds. They didn’t fix my issue. The full bed mattress was awful

Exceptional

The scenery, rooftop Location. Maps nit accurate got lost