Embassy Suites by Hilton Atlanta Galleria

The food and drinks so nice. The hospitality was so good too

The stay was perfect for me and my bestie. The room was clean, and the bed was comfortable. The pool was great, the hot tub could have been a bit hotter or stronger jets. The nightly snacks and drinks were great and breakfast was tasty. And the lady who checked us in, sorry don’t remember her name, was awesome!

It was clean, spacious room, breakfast was great The parking fee was expensive , there was only 1 person at the front desk, so it took s long time to check in…

My room was cool and smelled very clean!!! No bubbles from the hot tub!

The clean environment and professional staff

Wonderful staff, super sweet! The drink vouchers were cool and gave an opportunity to try a new drink on the house. Breakfast is great and has a lot of options !

Get place to stay it was a wonderful experience

I have never had a hotel put a card on file and charge me for someone else’s room until i stayed here. Not even sure how this happened, on top of accidentally charging an extra 400$ they didn’t send back incidentals for the current reservation after a week. It is diabolical work in their part that they can mistakenly charge an extra 400$ and take their time refunding that and an incidental. Im not sure how card info gets logged onto a room beyond your own anyways, minimal apologies and very slow to recover the almost 600$ in total we are owed.

Everything. Nothing.

Very good

Room was nice. Breakfast was good. We tried to check in with Deborah, she could not find our reservation. She told me to step aside and call booking.com. I spent 45 minutes trying to call booking.com and was not successful. We tried getting in line to check in with Elijah. He found our reservation with no problem. I spent 45 minutes very upset for no reason. I have never had a problem checking in before, in my 40 Years of traveling!

Convenient and walkable to truist park and the battery. Staff member at check in was rude and seemed bothered to be doing her job.

Great location.

Every thing was great Guest staying at hotel should not have to pay for parking

Room was nice but had a really bad mildew smell. So bad that we canceled the rest of our stay. We didn’t ask for another room because the main reason we choose this hotel was for the pool and hot tub. But they were always full of kids. The 2 complimentary bar drinks a day were a nice special touch. If you have a family with kids this hotel might be for you. But if your looking for a nice quite to swim and stay for a couple days, then this hotel might not be for you.

Below average

Ok

Good

Very good

The property is simply old and extremely worn. Staff is great, but Hilton needs to invest in an overhaul/ refurb of the property. It needed it long ago.