Extended Stay America Premier Suites - Augusta

Mattresses were not good . Caused a sore back two days later .

Cleanliness Every thing good

The property and rooms very clean and well maintained. The staff was friendly and courteous. The location is some what idea, only if you have some sort of transportation. In all a nice place, not much on the continental breakfast. And it has nice size, clean parking lot

Overall a great place and would come again and recommend.

exelente hotel muy buena ubicaccion

Bad

The room was very clean and comfortable. The staff were very helpful and provided everything we needed. There was plenty of parking.

Very good

We loved how clean and simple it was!

I didn't immediately realize what "extended stay" meant until I arrived. Had previous unpleasant experience in other hotels under these terms. That was not the case here. The "residents" were respectful, quiet and did not hang out all hours of the night creating a disturbance. I was pleasantly surprised. Breakfast was a bit lacking. No protein choices; all carb heavy and unhealthy items.

Upon arrival to the room, the floors appear unswept. There was hair on the floor from the previous guest, something that appeared to look like a toenail, and trash still on top of the shelf. Breakfast was really disappointing with only a couple options. Staff were friendly, but don’t recommend this hotel just based off how dirty our room was.

Very good

Exceptional

Clean room

The bed was clean and comfortable.

Clean very nice

Superb

The staff was very helpful.

The breakfast was very good, the parking was very easy to access, and the service was very professional.

Nothing !!!!!!!!!!!!!!!!!!! I travel a lot for work, and stay at different places of lodging to see who offers the best rate for the price, this was the worst place I have ever stayed in years, place was dirty, bags of trash in the hallways, room was not clean at all, dirty floors, and the bed was something of a roll away bed like my grandmother had for guest, I took the cover off the bed and slept in the recliner for a few hours, till I just got up and left, on the way out I ask the team member on duty if I could get a hard copy of my receipt and she couldn't get it to print after 10 minutes of waiting and said she would email me one, and I'm still waiting on that email, I am a VP of sale for a large corporation and if this was one of my companies, I would be in there today making some changes before its shut down by the health dept. Darrell Vaden