Quality Inn & Suites Denver Airport - Gateway Park

Did not have breakfast

The stay overall was okay. Some problems getting in -- it's unclear from the hotel description where the bus pickup is at Denver Int'l Airport (I now know it was in Departures, somewhere around Door 603 (as of 8/2026)). I tried calling the hotel repeatedly, but nobody picked up, so I ended up finding my own way there. Once I was there, the staff was pretty nice and the rooms were well worn, but clean enough. Some of the rooms do face the freeway, which is pretty loud at night. But I'm a pretty sound sleeper, so it wasn't too much of an issue for me. The breakfast in the morning was great, since I do like waffles, and the trip back to the airport was uneventful.

The overall hotel was good. The front desk staff are disconnected. The 24 hour shuttle was inaccessible. Was told to call but no one would answer the phone and never saw the shuttle on Island 3 like it was stated in the automated message. Front desk told customers the next morning that the driver was working but they never saw the bus either. Sign on the front desk makes it seem as if they only run from 3am-11am. Hilton driver was amazing and went out of his way to give me a ride to the Quality.

Elevator wasn’t working when we arrived so had to take the stairs. It may have been waiting on maintenance

The elevator seemed a little sketchy taking it up to the third floor when I arrived. Early next morning (4:30am) the elevator was stalled with some one in it. Glad it wasn't me. Not good if you get up that early to get an early start and end up trapped in a stuck elevator.

Good

First room was ok however the jetted tub was dirty. Both tvs did not have connection to the direct tv and the response was that the maintenance guy was off duty so we switched rooms. That room had a cleaner tub however the air conditioner was not working properly. The furniture was extremely stained. Definitely would NOT recommend

The airport shuttle was the reason we booked this hotel. There is no number to call for the shuttle even though the email says so. Nobody answers the phone for the front desk. The shuttle took 30-45 mins to show up. The time in the morning that we needed was already full. The staff was amazing considering there was a lot of us arriving at 11pm. The first room we were given was under repairs so we had to get a second room. That room the door lock didnt work so we got a third room. The highway noise is noticeable. The hotel is just old and well used. It was functional for 5 hours of sleep.

It’s was ok the room was not as pictures on internet the breakfast as not so good needs more attention with cleaning and the night staff was not to nice

It was nice that they had a free airport shuttle. The staff was super nice. My room smelled like it was a smoking room. And one of the elevators on the property didn’t work at all.

****The young woman at the desk at check-in and still there the next morning was wonderful and very helpful.

Nice shuttle service. Breakfast was nice.

The bed was very comfortable. The floors were so thin, we could hear the people above stomping around at 4 am. We only booked this place because of the shuttle, ended up having to Uber to the airport. We ordered a shuttle for 5:45 am, and we arrived at 5:45 am downstairs- partly because the elevator had a sign saying it was out and we had to find stairs and walk down with luggage from the 3rd floor. Still, we were on time, I looked at my watch to make sure, but the shuttle had just left without us. Next pre requested one, 45 minutes later. The other hotel we stayed at, had regular shuttles running every 30 minutes- much better system. On arrival we had to call and then wait 40 minutes for the shuttle to arrive. The room was spacious though, if old, and had good AC.

The little candy store had great selection.

Breakfast was ok. Room was ok. Shower had no cold water. So hot essentially couldn't shower without scalding yourself. I called from Denver airport to ask for a shuttle. They said it would be 40 minutes before they'd find a driver. I took a taxi that cost $50.

Room was poorly remodeled. Vents were falling off AC and Bathroom. Not power outlets. Lights unplugged. Sheets dirty. No necessities for sale near airport when ap canceled people need to buy a toothbrush, etc.... coffee maker broken and left firty. Halls and elevators smelled and aged and hot. At least they had scrambled eggs. Not potato s or bacon tho.

Extremely unprofessional staffs. Random drugged people came and banging the doors. Smells weed all over the corridor. Definitely don’t rely on their shuttle, you will miss your flight.

The door to the room was broken, the tv didn’t work, the pool and gym were closed and the floors need cleaning.

Was not happy that the manager banged on my dr at 2pm demanding that I leave, I had paid for an extra night that morning and manager was there when I changed the booking. I was working nightshift and this was very disruptive to my sleep schedule. Disappointed that the manager did not remember, needs to do better!!!!

They allowed early check-in at no additional charge which I was so grateful for after traveling all night long and needing to sleep.