Pucté Bacalar

Entry area to lagoon surrounded by rocks which makes ot difficult to move around in the swim area. The Lagoon is beautiful though.

Clean and right on the lake Right next to the highway, loud neighbors, barking dog, uncomfortable pillows and no blankets but sheets, when seen message to the staff about noise from the neighbors no response

Not for light sleepers (curtains are very thin). There was a couple with 2 dogs in the room next door, who went into our terrace, barked at all times and sometimes were without a leash on the common areas. Even though staff was great the could have been more thoughtful towards other guests handling this situation.

Very nice location with amazing view in the lagune and beautiful room and garden. Perinne was a great help when we experienced some issues with our rental car

The hotel has a very nice setting on the lake but your view of the lake is quite limited due to large trees. Which I am sure are nice when it is hot and you can enjoy their shade. The "breakfast" is very limited. If you want eggs, you cook them yourself and clean up. We went out for breakfast after the first day. Our room was on the bottom floor and you did not have any privacy if your curtain was pulled open. It was next to the public space and the path to the lake so anyone can just look right in at your bed. It is quite a distance out of town. Not their fault, I knew that when I booked. But, it would have been nice if it was a walkable distance into town. We had to drive everywhere.

Beautiful and with direct access to the lagoon. We loved relaxing on the sunbeds, watching the sunrise over the lagoon, and taking the free paddle boards out. Our host, Perrine, was very nice and friendly. You can hear the main road from the bedroom. But with some earplugs, you forget that its even there

The entire property was gorgeous. The room was so beautiful and the access to the water was great. It was quiet and peaceful. The breakfast was nice as well! Nothing! The property is a bit of a drive into town, which is fine if you have a car. The hosts gave us the contact info for a reliable taxi service which worked well.

Everything! The place it’s so calm and nice Perrine and the staff are amazing the rooms are very clean and you can feel the peace and having the lagoon outside it’s amazing, plus they have paddle board and kayak that you can use without extra charge

Amazing hotel with excellent access to the lagoon. Very beautiful garden, pontoon and shared kitchen. The rooms are very comfortable, clean and quiet. Thanks to Perine for the warm welcome and excellent recommendations! Great spot in Bacalar to relax. It’s a bit outside the city, so you need a car or a taxi to leave the hotel. But for us it was not a problem.

Great Location Great Staff Great Vibes Great Communication All Good

Amazing place to be in the middle of nature, quiet and friendly. Super clean and very romantic. One of the best traveling experiences I have ever had.

Really enjoyable stay here. Lovely French owner who explained everything and was available for any questions during the stay. The communal breakfast area is lovely and the water is delightful for a swim/ kayak. Would definitely stay here again! These are not criticisms just suggestions - 1. It would have been really cool to have bicycle usage. Otherwise taxis worked fine, but better to have your own car given the distance to town. 2. Breakfast provided was simple toast and simple cereal. You are able to cook your own eggs etc in the kitchen, but a slightly more elaborate breakfast offering would have been really nice! 3. There were workers present building a deck during 2 days of our stay. This is obviously quite unusual but I think for the disturbance a discount or something else should have been offered.

Everything was exceptional besides the access road to the location. Not a major issue but a bin with a lid and better shower drainage would be really appreciated.

Firm mattress

Everything! W

Very small and nice hotel. Only a few rooms and feels very secluded yet close to the center of Bacalar. Community kitchen that you can use to cook and where they serve breakfast. Simple breakfast: bread, jelly, coffee and fruits but does the job. Easy access to the lagoon and SUP/Kayak that you can use free of charge. The road to get there from the main road is somthing... Full of holes and rocks. Hard to find the entrance at first.

Superb

Loved the proximity to the lagoon and the comfort and space of the room. The staff were awesome as well! The road sign to the place was a bit obscure , the point is very minor.

Nice small hotel by the lake - which is the best thing there is to it. You can wake up, get out of your room and dive straight into the clean, warm water. The room is fine, nothing special but clean, with a large bed and the AC works well. The outdoor kitchen deck is kind of cool too. Nothing major to report. The final 30 meters of the path to reach the hotel are a bit of a mess - not easy with a low car. Maybe it will get fixed.

Location is unbeatable Direct access to the lagoon Quiet and beautiful Since you are next to the garden and lagoon, there will be insects in the room. Especially when it’s rainy and humid. But insect killer is provided