Boutique Hotel Hans

Restaurant was fun for the evening we didn’t want to explore

Very clean. The beds were comfy and the staff was excellent.

Nothing actually I like except their gesture of extending my stay until 1300 PM to manage the situation The accessibility with children and no lifts and noises from the downstairs’ bar No TV out of service ( no response )

BAD CUSTOMER SERVICES BAD PLACE TO STAY ESPECIALLY WHEN YOU ARRIVE EARLY

Its was adorable and a bar underneath us. Nothing.

We got great service from the waitress of the pub on arrival Stairs up to room

Clean, digital access keys worked very well

Thanks ❤️

Very clean. Like 5 start hotel..they have nice restaurants downstairs .the .room very clean .I'm very satisfied. ..

Cleanliness and location No elevator

Clean and comfy. Good value for money

Free parking It is not a hotel, it is a motel with no service or reception, no elevator. Only 9 rooms in the whole facility.

I liked the light airiness about the room, it was spotless and very comfortable. The complimentary water was a nice touch and I liked the door key on my phone. It was a little far out for me. Thats me problem not a hotel problem. I quickly got to grips with the public transport-super efficient-and was wandering around like a local in no time. Other than that, nothing I disliked. And I would stay here again!

To avoid at all costs!!! I absolutely do not recommend it! We arrived in the evening after a full day of sightseeing, exhausted and with a 4-year-old child — and there was no one to welcome us. There is neither a reception nor a front desk at this hotel. The rooms are located above the bar. When we arrived, there was a crowd of drunk/inebriated people and a concert going on. There were no clear signs indicating the way to the rooms. We circled the bar several times and asked several people about the rooms, but no one was able to help us… Everyone was busy partying and serving drinks. After trying to call the manager with no success, we asked one of the bar staff again. We explained that we hadn’t received any confirmation email. She finally agreed to pull out a laptop to check our reservation. It turned out there was a technical issue. She had to call the manager several times to try to sort it out (all of this while we were standing in the bar, right next to the concert entrance, being pushed around by the crowd). The manager never showed up. Eventually, the young woman was able to give us the room key. She took us behind the outdoor minibar, where a tiny hidden sign indicated the hotel rooms entrance. We had to walk through a path between trash bins to reach the door… Then we had to climb to the second floor (with no elevator) to finally get to the room. Overall, it took us over an hour between our arrival and getting the room key! We finally managed to get settled around 9:30 PM. When I expressed my dissatisfaction to the manager, he simply sent a message saying: “Sorry, today is a big celebration in the Netherlands and we are busy.” It is absolutely unacceptable to pay €220 a night, receive no information or guidance to access the rooms, and be treated this way! I have stayed at many other accommodations with fully automated check-ins, and I have never had any issues — because communication and instructions were always very clear.

It is outside of Amsterdam center The communications is very bad, no answer for emails or direct messages . We had to wait at the front door of the building 3 hours before sending the access information.

It was

Superb

Exceptional

Exceptional

Superb