WoodSpring Suites Bakersfield Airport

Good

Bad

Exceptional

Room was clean and quiet

DIDNT KNOW THERE SERVED BREAKFAST WASNT TOLD THE BLOND OLDER LADY IN FRONT SHE WAS VERY RUDE AND DIDNT WANT TO HELP ME SOLVE MY ISSUE SHE TOTALLY BLEW ME OFF SO I ENDED UP NOT STAYING ANOTHER NIGH

The price was good., the room was clean and great water pressure. The bathroom smelled a bit musty.

Good a quick night stay close to the airport. It is a extended stay, so sometimes you can smell people cooking in their rooms and they are sometimes a little noisy. But great if you need a cheap night stay close to the airport.

Very clean and quiet rooms

Exceptional

Good

The front desk person was unfriendly and not welcoming.

There were three people in my party. We paid for a double room which should accommodate four people, but the hotel will only accommodate two people. After driving for 16 hours, we had to go out and purchase towels and washcloths because I was told by the front desk clerk he was directed by his boss to not give towels and washcloths even though we don’t have enough in the room. There were no hand towels as well. The crazy thing is they was doing laundry when I asked for the towel and washcloths. I could see the washer and dryer from where I was standing. If they were worried about us stealing the towels, they had already secured a $100 deposit. The deposit would have covered the towels and washcloths if they came up missing. We didn’t want to steal them, we just wanted to take a bath after driving for 16 hours. Also, it’s not the guests fault the owner is too cheap to buy enough product to accommodate the guests. There are plenty of hotels surrounding this hotel. The next time we come to Bakersfield, we will stay at one of the other hotels. I’ll NEVER stay at this hotel again. They don’t know what guest service really is.

Loved it Nice clean

Friendly, helpful staff and clean rooms! Ruthie went out of her way to ensure that the check in process would proceed without a hitch! The kitchenette was not stocked with any items such as a small coffee maker, no utensils, plates, etc. I went to a nearby market and purchased paper plates and such and a small coffee maker!

It was not a pleasant stay

Great stay can’t wait to be back

the room was clean and beds were comfy we bought food thinking we could cook not knowing we had to provide our own pans to do so.

Cuándo llegamos la recepcionista, nos atendió muy amable todo limpio, los parqueaderos afuera adentro del hotel adentro de los cuartos. Me encantó si volviera a regresarme quedaría ahí mismo en ese lugar. Muchas gracias por su servicio y amabilidad

I was disappointed with my experience at WoodSpring Suites Bakersfield Airport. After checking out, I was charged an additional $10 because they claimed a washcloth was stained with makeup. Charging guests for normal wear from everyday toiletries feels excessive, especially when makeup stains are common and can often be treated during regular laundering. Instead of treating guests with respect, they nickel-and-dime people over a basic housekeeping item. For $10, they lost a customer and earned a negative review. There are plenty of other hotels that understand the cost of doing business without trying to squeeze extra money out of their guests. I won't be staying here again.

Instead of treating guests with respect, they nickel-and-dime people over a basic housekeeping item. For $10, they lost a customer and earned a negative review. There are plenty of other hotels that understand the cost of doing business without trying to squeeze extra money out of their guests. I won't be staying here again.