Queen of the Loch, Balloch by Marston's Inns

Comfortable for.our overnight stay, rooms were clean and Comfortable but a little tatty in places. There was a lady on breakfasts who was like a ray of sunshine.

Staff were friendly. Food was basic but ok Had to make a choice of toast or pastry on the continental breakfast which is a bit mean. No yoghurt available and would have liked a good coffee although it was available as an extra - again a bit mean. We’re probably spoiled by holidaying abroad a lot where these things are standard.

Very comfortable beds, lovely food

Average, solid option for a one-night stop near Loch Lomond. Nothing particularly memorable, but it does the job well if you just need a comfortable place to sleep before moving on — clean, convenient, no complaints.

The shower always had hot water. There was a plug socket at both sides of the bed. The window opened. The air con was good and chilled the room quickly. Check in was easy. Location is good. They have a large car park The outside of the hotel looks new and modern, but the inside isn't. The carpets in the hallway looked like they hadn't been hoovered in months. The room is very basic and was quite dark. You couldn't open the sheer curtain to let in more light. The bed was small. The wood effect veneers on the edge of the desk were all coming off. The TV was very small. The door stop in the bathroom had come loose and there was a whole in the wall where the door handle had went through the plasterboard. Breakfast wasn't great. You order from a menu for the hot food, and the continental stuff is already out for you to help yourself. We waited ages for the food to arrive. It wasn't great. Egg whites were runny. They didn't even fry the eggs fresh. As I got 2.5 eggs, they must batch cook them and just cut them up into portions. It was edible, but was expecting it to be better. I wouldn't return

Breakfast was very poor. Ran out of items.

Great location

Size and confort of the room. Rich breakfast

Location and big size room

Great staff and service!

The location is great, there's plenty of parking space and the restaurant is very good. Very friendly staff.

Location Did not sleep a wink, one pillow each and the bed mattress was broken.

Disappointing

When we walked into the hallways, they smelled like cigarette smoke, and there was a strange lobby that made me feel like we were not in a safe location. When we got into our room, there was black mold in the ceiling and looked like some sort of liquid spilled all over the walls. We left that night and would not go back. Cigarette smell, black mold, stained walls, uncomfortable beds. Dirty. I have been waiting on a refund for a month booking.com and the hotel have been unresponsive after confirming my refund the night we left without staying overnight. I am questioning my use of booking.com and will definitely not be going back to Queen of the Loch

Very clean, lovely staff A bit basic - could have done with flannels and a hairdryer.

Good location, not far from things. Great pub and room was comfortable. Nice staff

Good

Service very good looked after by Natasha lovely lady. Nothing

Very good

Car park. Bed. Shower. Minimal hospitality tray