Hotel Brexton, Trademark Collection by Wyndham

Woken up and evacuated at 05:45AM. No hotel employees were available to offer information as we were being hurried out, and no answer when I called on the phone regarding a refund.

Staff were great! But a bunch of water pipes burst and flooded the hotel. They evacuated us to a new hotel.

Very cute hotel! Nice rooms. Desk staff was lovely. Parking was convenient.

The room pretty, neighborhood was quiet. The gentleman at the desk was very kind. Stains on sheets and pillows forced us to move rooms, and the second room also had stained sheets. Half-roll of toilet paper in the bathroom. No extra. No coffee with the machines in either room. Breakfast was a cereal bar and a packaged bread - a snack, not a meal. The desk lady was not friendly. Beautiful building. Could be a nice place. Hope they improve.

Room was cold and poorly insulated with a weak heater. Hotel staff were neglectful of late night noise. Breakfast was practically nonexistant. Bathroom was uninsulated and terribly cold. Bed was very hard and the floor was very dirty.

The room was freezing and didn’t really warm up even after cranking up the heat. Tried to contact front desk and no one answered. There’s very little operational support staff on duty. Poorly managed

That under the bed was not clean

NA

Great price, convenient location, clean room, helpful staff

Staff was very

No breakfast but lots of good restaurants a block or two away. Rooms smell bad, are poorly maintained and are not reliably stocked with basic items like hand soap. Staff is not always available.

Staff support was great. First room smelled like urine. The building is noisy. You can hear neighboring rooms and water running. Surrounding area was poor. The stay was not a great experience.

Free Parking Only downside was breakfast options. Reasonably priced. Would stay again.

Great and quaint comfort and eclectic All wonderful

Very clean and nice location Quiet and relaxing

Not a lot of places to eat around there

We squeezed into one of the few parking spaces reserved on the street for hotel guests. The front desk people were nice and helpful. We got to our room. The couch was covered with a fabric cover and had no support whatsoever--old, dilapidated couch. Okay, so no sitting on the couch. But the bed was the same. Probably the worst bed I've slept in in a very long time. My back is not happy today. It sank in the middle and has been worn down for who knows how long. Otherwise it was all fine, but the only thing I really want from a hotel is a decent bed. The person working the front desk personally came to our room and helped us figure out the TV settings and wifi; so, the service was good. But I slept about two hours and wouldn't stay there again.

I did not get to check in no one ever came to the door after standing outside in the rain and ringing the door bell and knocking on the door constantly. The company did give a refund but it was never explained why we were unable to check in only that “something happened” and one one was at the front desk last night which is unacceptable. Besides the refund hotel did not seem to concern about my issue and weren’t really apologetic. This would have been my second time staying here if I would have got to check in but I will not be going back I had to book another hotel at 4am thankfully someone had a room open after having to search for almost 30 mins and booking.com customer service was no help at all

The history of the hotel Brexton is amazing. The engaging original spiral staircase leading from lobby to top 6th beautiful. In addition the staircase case be seen through the large front bay windows from outside of hotel. The decor inside room is eclectic at best with modern feeling. the deep glass bowl sink in bathroom a and the enclosed all glass shower and square satellite shaped shower head very inviting and give a relaxing shower experience I loved all of my experience!

A real gem! Free parking and a safe area to explore.