Renaissance Bengaluru Race Course Hotel
About Renaissance Bengaluru Race Course Hotel
Renaissance Bengaluru Race Course Hotel provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in Bangalore. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with blackout curtains for a more pleasant stay. Several chosen accommodations at Renaissance Bengaluru Race Course Hotel have a balcony or terrace incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Start your day stress-free at Renaissance Bengaluru Race Course Hotel as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Visitors with specific dietary preferences can savor a variety of culinary styles at Renaissance Bengaluru Race Course Hotel, featuring halal choices to accommodate their needs.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Renaissance Bengaluru Race Course Hotel.Unwind effortlessly each day by exploring the salon, conveniently situated within the hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Excellent staff ! Nothing ?
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Everything was great. Very friendly staff and clean room & facilities. The only thing we could think to add here was that there was only one bathrobe but there were 2 of us! But I mean that’s just nitpicking!! We enjoyed our stay greatly.
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A woman staff at reception look down on me and thought that I didnt understand English. She raised her voice and spoke as I’m not a guess.
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Breakfast selection is good, though it could offer more variety in types of cuisine (Mostly local and a few Chinese dishes. ) Coffee can be improved. I had trouble opening the tops of glass bottles of complementary water in the guest room. The metal thing did not disengage, and the whole thing kept turning, without opening. Discussed this in a casual chat with Sujata at breakfast. To my surprise, 5 minutes after returning to my room, the housekeeping brought 6 plastic bottles of water. The attentiveness to and speed with which to solve a guests's problem should be laudable. Also to be mentioned is that I got a deal to have 4 items of free laundery for each night's stay. This is really good. Twice during my 5-day stay, I received phone calls from guest relations. Once during a meeting where I was charing. Not being used to receiving a call from the hotel I stay in during a business trip, I figured it was some kind of emergency. It turned out that someone was just calling me to ask "how's your stay? Is there any problem?" I told her (forgot to ask for her name) that she was the problem. I was quite upset. The guest's phone number is a personal information, which should be kept secure by the Management, and not to be available for staff to gain "points" for being "nice" to guests. It is a breach of trust between the guest and the hotel. And why during the day, when it is easily imaginable that these guests are there to do business and they are woking during the day (and beyond)? Intrusion to our privacy, and I have never had this upsetting experience with any other hotel in my 35 years of overseas travelling (mostly business). This should stop immediately. Text messages, maybe. But not phone calls! Another instance of staff overzealous about getting guest's recognition. On my first breakfast, a waitress asked me to fill in a customer satisfaction survey. I gave many 8s and one or two 7s out of 10. She came after me as I was leaving, saying basically only 9 or 10 are acceptable! I wonder how effective this survey is to the Management. 8/10 is good! But still there is a room for improvement. If you receive all 10s, that means the guest is not seriously cooperating with the evaluation of services on behalf of the Management. Here again I saw a hedden agenda on the minds of staff that if they get commended by guests, maybe they get promoted or get a bonus. It was uncomfortable because it was too apparent.
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Renovation work being done in the bar area
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Slippery floor
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Very average place
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Nothing comes to my mind
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The breakfast was perfect for us . It met our vegetarian diet and plenty of choice to choose from Can’t think of anything that I could think off at the time of our stay
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Excellent breakfast with variety of cuisine and fresh bakery Swimming pool needs to be renovated
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Superb
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I absolutely loved my whole experience with Renaissance Hotel, right from the check in to check out. Loved the Hospitality to the core, special mention to Harshita for talking some time out to show around the property. I was at the property for my Anniversary, and as soon as the staff knew they actually outdid themselves by decorating the room and cutting the cake for us. Room were quite comfortable, view of Race Course and clean bathroom. Food was exceptional too. Would definitely like to come back again. Not Applicable.
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Exceptional
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Bigger room , breakfast ok Room service , promptness and training at lower level .
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Great business hotel in Bangalore. Stayed here many times.
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Excellent hospitality by the entire team. The service during the breakfast was awesome. Special mention to Sonam and chef Jai Prasad who took extra care in attending to us. It was a memorable experience
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Everything's great, highly recommend it.
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Superb
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Exceptional
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Big rooms & fitness center Nothing
