MPM Guinness

N/a N/a

The whether wasn't nice ! But this has nothing with the hotel !

The breakfast was really good – delicious and with a great variety. The location is also convenient, close to the main area and the ski lift. What I didn’t like was the value for money. For that price there are far better hotels with modern interiors and proper spa facilities, not a pool with almost cold water. This hotel was probably very good 10–12 years ago, but not today. Since only breakfast is included, you will need to have lunch and dinner in the city center. If you add around €25 per person per meal, the total for two people for a 2-night stay comes to roughly €500. Not to mention that if you want to have a drink in the evening, the amount increases even more for the whole stay. For comparison, for around €600 we got an amazing hotel in Banya – ultra all inclusive with food, drinks, and alcohol included, a modern atmosphere, party with a DJ while you swimming in the pool, and a truly excellent spa. There you really feel the value of your money. The hotel is fine to stay in, but definitely not for that price.

This is our third time at this hotel. We chose it the first time because of the location and the offers it had. In the meantime, the hotel is pretty much the same for the good and the bad. The breakfast is the Bansko standard offer, missing maybe more pastries. The staff is professional, they reacted quickly when called. The Wi Fi is acceptable . The cleanliness good. The price of the stay more than affordable. The lightning in the room very weak, It wasn't like that before, not sufficient for reading. This doesn't come from the hotel, but the music from the restaurant across the street Stefanos was very annoying, it was on full blast nearly all day with the speaker outside the building. The choice of TV channels was poor and not working most of the time except for the local news. Jacuzzi and the saunas were not working all the time.

I liked the lobby how spacious and sunny was. The location its convenient next to the ski gondola. The food was good. We stayed at one bedroom apartment, and i did not like that the bedroom does not have a window. it faces the lobby where its was noisy from some drunk tourists in the night.

Excellent breakfast; we appreciate the exceptional fantasy of the confectioner.

Vicinity to the center The staff wasn’t helpful, the bel boy demanded mounds for helping with the bags, when I asked for one extra pillow there were none available and they got in the room with out even knocking.

Great sauna, great lobby with a lot of sitting corners and bar. No power sockets close to bed

Room and bathroom

Small waterpool for to many people

The staff is good but somepeople what he work here its very bad behavior and they broke all goods

We lost our Apple Pencil during our three-day stay. It was used in the room on the second morning before breakfast, and after housekeeping cleaned the room, it was missing. This was disappointing and negatively impacted our overall impression.

What I didn’t like was that it wasn’t possible to pay in euros in the hotel (at the lobby bar and the massage area). I also didn’t like that on the last day the staff didn’t want to accommodate my request to leave the car in the parking lot for a couple of extra hours so I could walk around, even though I offered to pay.

Facility met and exceeded expectations. Room, spa services, food, atmosphere were excellent.

Very good

The lobby was nice The indoor pool was cold, the staff were unfriendly

Very good

Exceptional

Very good

Very poor