El Avenida Palace Hotel

It is a beautiful hotel is a great location. We had 5 rooms for our group. All the rooms varied in size. Some were remodeled and some weren’t. The remodeled rooms are much nicer. Check in took a long time and became a bit frustrating for us since we had somewhere to be. Otherwise everything was perfect. They say the pool is open until 10 but they make you leave at 9:30

Very good

Good location soundproofed, and we could clearly hear loud parties from other guests. We contacted reception, but they were unable to resolve the issue, which made our stay very uncomfortable. There was also construction work taking place at the hotel, and the drilling noise was extremely loud due to the poor soundproofing. We stayed for three days, and when we requested bottled water, we were told that complimentary water is only provided on the first day, which I found unreasonable. Additionally, when I tried to discuss these concerns with the receptionist, I did not feel that I was given a proper opportunity to speak or explain the issues. Overall, despite the good location, the noise and the way our concerns were handled made the stay unpleasant

Beautiful Pool closed too early

Very good

Very good

Exceptional

Perfect location for first time in Barcelona. Close by to almost everything. Lots of nearby shops and restaurants. Staff were amazing and so helpful. Would stay again without a doubt. No complaints

Very good

Exceptional

Exceptional

Staff were super helpful, the rooms were always cleaned to an impeccable standard each day, and the pool and bikini bar were a highlight. It was really close to transport and walkable to a lot of the main sights.

They give me the best service in our suite Need to be updated of maintenance

Wonderful location - so close to everything! and such impeccable service. Love the welcoming, friendly staff - so helpful!"

Good Good

A superb hotel situated perfectly central to all the amazing attractions and delicious restaurants around it. Really enjoyed the hotel facilities especially the breakfast buffet which caters for all needs. Highly recommend this hotel Nothing, all was very good especially the staff from the cleaning team to the managers and all levels between, excellent level of attention and service.

Exceptional

Exceptional

The staff are great, like a big family. The chemistry between them is wonderful and marriages and kids seem inevitable. The shared areas are rather grand and glorious. The rooftop pool and bar is less than perfect in many ways, but even so, it's a lovely place with an amazing view. The location is wonderful. Just round the corner from Placa de Catalonia - can't really get much better than that. There are two types of rooms - the old ones with key or the new ones with cards. Everyone online grumbled about the old ones so we chose new ones. The decor is functional but uninspiring. Low ceilings, cheap furniture. A bit Mercure. Our room had a window which looked out onto a light well. Yes technically it's a window but only just so. Couldn't see the sky and at nigh it was lit up so who knows if it even goes out. The staff are great but they are kids. They do what they think appropriate rather than what they should do. The pool was milky rather than clear. There was a band aid stuck on the side which was still there three days later when we left. No one ever cleared up the left over glasses or towels. When there was a power cut there were no managers there to oversee. Again just kids left to fend for themselves. They did their best but frankly they were out of their depth. And frankly the lack of management is a scandal. What on earth are they paid for? High time for a little reshuffle.

Exceptional