Sonesta ES Suites Allentown Bethlehem Airport

The breakfast was fine. The room was not very clean , I had found some babies clothing, a woman's night gown, assuming the prior persons or who knows on the floor behind one of the pieces of furniture, under the bed was quite dirty, the main vent was very dirty and the air conditioning was very loud. Overall cleanliness was poor. I left it cleaner by removing the prior guests, other than making the bed.

The set up in the 2 bedroom with kitchen I love. Each room has its bathroom which is a plus for me. The rugs need to be steam cleaned to remove all stains and there needs to be an update on some of the furniture aS it looks worn. The drywall go in the hallways need to painted.

Exceptional

Clean room. Helpful staff. Great locations

Picked Sonseta because ive stayed at numerous Sonsenta properties in which I always had a great experience but this one wasn’t as great. Check in was fine but pool was not working and was told housekeeping wasn’t done everday in which you could notice cause as soon as we got into building carpets were gross, smell was a mixture of wet dog and weed/smoke yet its a non smoking property. Once in the room carpet was half torn up, office chair was broken couch cushions ripped and the room smelled like sweat and onions. Dont expect to much on the breakfast cause all it was, was burnt french toast , burnt eggs and burnt turkey sausages with a limited amount of bagels and some cereal. Was there for 3 nights in which 2 of them the pool wasnt working then once it was working you can tell it was just rushed to be opened the water was still murky and had the moldy stains around the pool its self. Overall it was not very pleasant.

Dislikes: Too many dogs, with always some barking from room when a person passes. Also, while the property is smoke free people constantly congregate outside first floor door and smoke (cigs and/or weed) which then wafts into building BECAUSE DOOR NEAR THE 130S ROOMS IS LEFT AJAR MOST OF THE TIME…WHICH IS ALASO AN UNADDRESSED SAFETY ISSUE.

Exceptional

The person working at the front desk was very friendly and helpful. The lack of cleanliness in the room that I stayed in. There were visible stains all over the carpet, the kitchen was tidy but dirty. The room had an unpleasant odor and was in need of a through cleaning. The hallway and stair area were very dirty as well. The walkway to the building was littered with dog feces and cigarettes.

Very good

Staff is very friendly and accommodating breakfast always included

Good

Pool was dirty rug was dirty the hallway smelled horrible. Pull out couch as full of trash in the mattress and the mattress was old the springs were showing

Ok pool closed for the entire stay rooms were supposed to have dishes and pots to cook none room was filthy had to clean be fore I would have my grandchildren even enter very bad experience all round

The pool pump was not working, the room was not clean, and the people were messy and not organized workers. They did not know my room reservation, and they kicked us out. recipicnest, rooms and pool

The pool was closed, which sucked, the carpet looked dirty and the halls smelled like cigarettes. I am glad I was just in and out and didnt have to spend much time inside the hotel, otherwise this review would have been much worst.

Superb

Everything

Very good

It had black spots on the rug on the 3rd floor. No maintenance no where to be found and smoking was done in the room. The front desk clerk could not distinguish between a comforter or a mattress cover. The breakfast was cold or they did not have any.

Great stay in had for 12 nights