Hampton Inn Bozeman

Great to have an airport shuttle.

Keys repeatedly didn't work. Had to ask for new batteries for tv remote and a tv guide. Rooms outdated, bathroom especially. Highly overpriced.

Exceptional

Breakfast was incomplete, unavailable despite our arrival in middle of service time -- preferred coffee unavailable, milk empty, promised potatoes unavailable.

Exceptional

Decent Only 1 luggage cart for all guests!! C’mon man!!!

Only 1 luggage cart for all guests!! C’mon man!!!

The hotel needs a little upgrade. Our room looked old and the bathroom was not nice.

My room was fillity and they said they can’t refund my money because I booked through hotel. Com! I am very disappointed and I want my money back! What can I do

The hotel has seen better days. Should be closed and renovated from top to bottom. Very expensive even for a top rated property but for this it’s ludicrous.

The facility itself was fine, but we checked in at midnight after traveling 12 hours and was given keys to two different rooms with occupants already in them. Austin was very kind, but it was almost like this was his 1st night on the job. My complaint isn't on his behavior at all, but the fact that we woke up 2 different customers by being sent to the wrong rooms at midnight was very embarrassing and exhausting! We were told by Austin that our room would be refunded for our troubles, but of course that didn't happen the next morning. The lady at the counter, said she didn't know how he messed up that bad because he had been employed there for 2 years. It honestly seemed like his first day in the job.

Bathroom had steam possibly mold damage above the toilet at the ceiling. Also tiles where they come up the wall were coming loose in the bathroom. Carpet was not vacuumed very well upon our arrival to the room. Provided breakfast was found to be sufficient & varied over the 5 days of our stay. Staff could be more pleasant in the hallways & at front desk. Unsure this location is up to the Hilton standards.

Very nice comfortable place near airport. Walking distance to 1 restaurant and convenience store. Breakfast was excellent with lots of hot and cold choices. Let us check in early- all staff very friendly and welcoming. Choice of stores and restaurants are not walkable- will need a car.

Our room was clean and nicely decorated. The breakfast was well stocked with a good variety. Our airport shuttle was very helpful and Lee got us there on time. David at front desk was courteous and friendly.

Traveling through and was a convenient location Nothing

I learned a lesson with this property. Everything was fine with the property itself but I made the reservation wo realizing that the shuttle was not available until after 6 am and of course there wasn't anything available for a light breakfast. Staff was very friendly.

Superb

Good coffee

Tara, at the front desk, was exceptionally accommodating and helpful.

Staff was super friendly and went above and beyond for my stay