Hyatt Place Sarasota Lakewood Ranch

Everything about the hotel was great, the only issue i had was that the room we were offered was not the room we paid for. We booked a room that included two queen beds and a pull out sofa. We booked for 5 guests, what we were offered when we arrived was a king bed and a queen pullout sofa (pullout was more like a full). The staff at the front desk was very apologetic, but kept blaming hotels.com for the error. Its almost midnight and the only remedy would have been for a refund and gamble with finding another suitable hotel. We decided to take the room. The room was very clean and shower / bathroom was huge and rather modern. My issue was with the booking error and no offer for discount or even partial refund. The night was definitely not comfortable with the crowded beds. Hotels.com and or the hotel should definitely credit me back some of my payment. My bet is that they do nothing. Knowing this assures me that I will not stay at this hotel location again and if it happens again I will probably not use hotels.com again. The comfort of my family is my priority when traveling. This hotel stay did not provide that. This time I did not get my money's worth. I recommend calling the hotel after you book to make sure the room you paid for actually exists. If you get the room you booked, you will love it here. Its just that half of the hotel experience is how well you sleep.they also said we were not the only guest today that this happened to.

Checking was quick and easy. Tim (desk manager) was so great. He was professional, polite and provided useful information for my stay. My room, was clean, spacious and wonderfully air conditioned. The breakfast buffet was delicious, seating outdoors and near the pool made it extra enjoyable.

Was okay

Loved it, clean sizable room w coffee, hair dryer and great shower. Great breakfast and entire staff aimed to please. We would highly recommend!

Hotel being renovated and stayed in one of the new rooms. Nice and clean and carpet free. Breakfast was very good compared to other similar hotels. Helpful staff. Need to improve the gym and add a cable station and another bike and please make the temperature in the gym cooler. It was an oven

Great place

Cleanliness. Helpfulness of staff.

Breakfast was delicious!

Stayed 2 nights because my sister was having surgery at the hospital close by. We got a message saying there would be construction going on during our stay. I messaged them back saying we needed a quite room for my sister to rest and heal before our drive back. They gave us a room on the 1st floor and we did not hear a peep. We saw some of the construction workers but never heard any noise from them. The room was large and had everything we needed. The free breakfast was good. We saw a lot of wildlife around the pond out back including a baby gator. The pool and gym looked nice but did not get a chance to use it. We would definitely stay there again but hopefully we won't have to again.

So they change my room as per my request.

Staff friendly & helpful.

We stayed one night at the Hyatt Place Lakewood Ranch. Very Clean and well maintained property. We will definitely stay again when in the area.

Check-in was super easy, staff was pleasant and friendly. Upgraded to a newly remodeled/renovated room. Bar staff was friendly, breakfast was good. Short stay, but well worth it.

Very friendly and helpful front desk. Would like for tge bar to be opened earlier than 3pm.

Everything excellent. Great breakfast and friendly staff.

I didn’t appreciate them it leaning my room I appreciated the large room but would have been nice to have recharging hook ups stations without having ablock

Breakfast was really good variety of options

Breakfast was good. Lots of variety and you can sit outside. The surrounding area is very scenic and great for a walk.

The fan in the bathroom didn’t work which was causing damage to the ceiling and mold to start on the bath mat. The floor underneath the tea and water station was constantly sticky.

Clean room and hotel overall. Very close to everything.