Days Inn by Wyndham Branson Ozarks

Excellent service. Very quite place to stay. Will definitely stay again.

The room was clean and the property was conveniently located. Would stay here again.

I believe the property was recently renovated. So you can tell that it's an older hotel but the room was clean and comfortable. The staff was very friendly and helpful!

Overall, my stay was okay, nothing special, nothing bad. One thing however is that in order to lock the door when I left the room, I had to "set" the lock by touching a lock key on the door keypad. This was not explained to me on check-in and when I left for breakfast in the morning, my room was left unlocked due to not being notified that I had to touch the lock button on the door. It would have been helpful had that been explained as I would no have left the room unlocked. Also, the lock button was not working well and there were a number of times that I had to touch the lock button a number of times before I could get the door to lock.

Exceptional

staff was nice beds could be better, the tub looked a little sketchy, people upstairs were so loud could barely sleep

Very dirty room. Bedding was nasty, door didn't work, tv internet did not work. Was not ready at check in even though we got there 1.5 hours after check in times. No water to even flush toilets in morning. Breakfast was not great.

I like the room rates is affordable and the place was close to sight and sound for 7 minutes walk. I like that they are a pet friendly. The clerk or front desk is not thorough in giving information. Like giving them the wifi information, and tv instructions. They dont have iron and ironing board in the room The room shower water pressure is irregular The breakfast dining room needs regular cleaning. We understand that they are just new renovations but they need to pay attention on what to improve and keep with the cleanliness.

Passable

Read below. I have left 4 messages to booking.com since Sunday morning. No response on any of them. And I sent them thru your customer service dept, emailed, no response. We were without water most of the time we were there. There were plenty of open first and second floor units but we were put on third floor, in the back which required six staircases each way to go from our room. The tv service wasn’t set up so we had to do 12 staircases just to go to office and have them come set it up. Supposedly got a new server but hadn’t had time to set all the rooms up. Our A/C was held up on the outside by 2 big rocks underneath it. The door wouldn’t lock everytime, the lock and door frame didn’t match up. When we went for the 3rd time to let them know we had no water they said they would def comp us one night but that had to go thru yall since we pre-paid. He said if we could get you on phone they would confirm all the above with you and we should get a comp for one night. We could Nvr get yall, booking.com, to respond to anything we sent, emailed, continually asking to speak to a customer service or give us a phone number. We actually should be comp for the 2 nights bc it was just a MESS the entire stay. PLEASE LET ME KNOW HOW TO GET THRU TO SOMEONE AT BOOKING.COM WHO CAN TAKE CARE OF THIS. We don’t ever complain, but this just wasn’t right. The front desk was nice, but they said booking.com is who has to refund bc they were paid by yall on a visa. I can be contacted at (501) 940-4625. I look forward to hearing from you. S. Phillips

The room was not clean, popcorn ceiling falling off of ceiling, could see under door. Microwave on bathroom sink by water facet.

Room was very clean. Bed was comfy. We had a great stay. Check-in was super fast and easy.

It was clean and I was glad there was no carpet We had no internet for 2 days so the tv would not work !! There was no water on our last day had to leave early just to go bathroom

We are in our 70s and the room was on the 3rd floor, with no elevator only stairs, I questioned this and no offer of another room. The beds were on long legs so we had to maneuver to crawl into bed , my wife is short. Finally the breakfast was minimal and because of food allergies we could not partake. To others this may not be a big deal but to me it was.

Had to pack up in the middle of the night to find a different hotel Would not recommend

Trinity was REALLY Nice!! She Got us Checked In After a long Drive so we Could Rest. Thank you!! Chase Got us Checked In Out in A Timely Manner and was Very Polite also Thank you to the Guy who brought me a Blanket. Just a GREAT Staff. Nothing. We were on and Out. Easy Breezy.

Very good

The room looked nice but there were gaps around the door where sunlight and air was still coming through. The TV kept freezing constantly. Comfy bed.

Very clean and the staff was very nice.

It was dirty the floor stained some of our clothes