Red Roof Inn Branson

All is good

It was a nice place to stay

Your average cheap hotel. Coffee machine in lobby is excellent.

Waited over 30 minutes just to check in because the hostess was arguing with another customer and being very rude. When we finally got help she said she has to be that way sometimes because she works there 24 hours. Dropped our stuff off quickly in the room because we were late for an event. After returning to the room I saw the bathroom had hair on the floor, and the rest of the room didn't look like it had been cleaned very well or at all. Later that night we realized the room was infested with bed bugs.(I was woken up with bites around 3 AM I am allergic to them) There wasn't just one. I found several crawling on the bed and literally out of the pillowcase! I woke my husband up and we checked out early. I talked to management about the bed bug issue over the phone and they said they would contact me about it. I got an email the next day apologizing, but no refund or compensation for having to check out early.

No there was not anything wrong at all. Everything was good including the breakfast especially.

I will never stay there again, it was horrible

Great location, clean area. Staff were helpful. Best hotel I stayed in this long trip.

Nothing

Terrible hotel to stay. Rooms are poor and dirty, bed covers are full of yellow spots, Iron is broken, Iron table is broken too. Restroom door doesn’t close properly.

Getting out of the car there were cigarette butts all over the parking lot where the staff would go out and smoke and throw them down, The hotel immediately stunk like dog when you walk in. (I didn’t know it was a pet friendly hotel before booking) The elevator didn’t work properly, took you 10 tries just to get the door shut. They masked the smell of dog with cheap wall fragrances that gagged you bc it was too strong, the floors looked like they haven’t been swept or mopped since the place opened so glad I brought my house shoes. While laying in the hard queen sized mattress the light fixture cover above our bed FELL OUT OF THE LIGHT and hit me and my husband on the shoulder and nearly our face. I went down to the lobby to explain what happened and they proceeded to blow me off and gossip and make fun of the situation. When we left not one word was said to us, staff was very unfriendly and rude. I would NEVER recommend this hotel to anyone. It was nothing like the pictures or description on the listing.

All

Twenty five characterss.

I am required to type 25 characters.

Front desk staff are efficient and responsive. Warm greetings upon returning each time we went out, helpful with the door and friendly to our pet.

Friendly ...all was good...clean rooms...

I thought the property was in a great location, very convenient. I did not like how there was only one outlet to use within the room, the only other outlet was by the sink, by the bathroom.

Dirty, filthy Cleanliness, pillows and comforters smell bad

The rooms were nasty the air didn't work so the room was hot staff was never at the counter and wouldn't answer the calls or when ringing the bell and the rooms stunk worst play won't ever stay again

Overall the place was clean and taken care of. We had an issue with the people in the room above us we tried just ignore the first night but it was no stop them running around up there all hours of the night and day so we didn't want to be them people but we had tk tell staff about it they was kind enough to put us in another room since we had one night left.

Not enough towels or toilet paper. No where to hang a towel in the bathroom. Not worth the money paid