Franklin Guesthouse

Clean and with light ! Noisy sometimes and they didn’t have a restaurant for breakfast

Superb

Nice place

Very friendly staff, great location, comfortable bed, good level of cleanliness and a good sized room. A few more bowls and utensils in the kitchenette would have been good.

great room, clean and tidy with plenty of space - would book again

My room was a suite and it was very large and comfortable. There was a fridge and it did have two bottles of complimentary water in it but after those were used, they were not replaced. There was also no area that had snacks available for purchase so if you came back hungry, there was nothing to purchase to eat. The shower/tub was quite large but the ledge was very high and there was no nonslip mat in the tub. There were grab bars and that was good but I asked for a mat and they provided one but it was old and not clean - however, it did the trick. Overall it was very comfortable and the staff was great. I would stay there again. Great area.

My flight got cancelled of the weather and I couldn’t switch for another day or refund

Wonderful property. Large rooms. Family friendly. Close to a lot of restaurants. Helpful staff

Very friendly staff. The room was clean and the size was unbelievable. Room was larger than my daughters apartment

Should be advertised as a...

We loved our stay. Even used the gym. It was nice to have a little kitchen in the room.

Stayed at this property in December and was great! Fast forward to this weekend and we had a business trip here and my wife and i were assigned a LL room by a very unfriendly front desk girl. The door was unlatched ( Broken latch)when we checked in and the interior balcony door was open. So security failure!! We then put clothes away and then both tried to get on conference calls on our phones, NO connectivity at all! If any of our family or friends had to call us for an emergency we would have been unable to accommodate for the 4 days!! We even have (different carriers). Proceeded back to front desk and unbelievably we were the only 2 people she ever heard of with phones not working underground. Tried unsuccessfully to connect with Wi-Fi for phones. Asked if another room was available that we could make our Thursday afternoon and Friday am calls and none were available! But we could get changed possibly Friday afternoon after 3, well all our calls would be finished by then i tried to explain! This was not inexpensive, and we will NEVER stay there again. I am not ever a complainer and my reviews are 99 % always positive, but wanted to give heads up to any travelers who are needing to accomplish work at this establishment on lower level BEWARE! Hopefully they can train some of the employees HOSPITALITY!!!

Lovely hotel, friendly staff, comfortable room room and bed.

My room was excellent. The cleanliness and tidiness were outstanding. The kitchen was fully stocked. And the living area actually had throw blankets which were great. The bedroom was big and had plenty of area to place my luggage. The outside patio was quaint and delightful to sit.

Madre restaurant is only open for dinner and not at all on Monday & Tuesday.

Great stay. Will return.

Our room (206) was spacious with good AC and a comfy bed. The location was ideal for us as we wanted to be near the Greenpoint ferry terminal. The reception area is small and there is no breakfast offered but that didn't really bother us as we walked up to Radio Bakery for breakfast or into Williamsburg to Two Hands.

I wish we could have had a king size bed.

Convenient location, nice size room, and super helpful & friendly staff!

Exceptional