La Quinta Inn & Suites by Wyndham Buffalo Amherst

The staff were very kind and helpful. Breakfast was as expected. On the surface, the hotel seemed clean but small things seemed to become bigger…the doors appeared filthy like they may need to be painted. There was pink mold/mildew around the tub. There was some sort of goopy ick on the curtains. The most offensive thing to me was the smell of the hotel and room. I am pretty sure it was the cleaning solution used but it smelled of cheap perfume and I could not stand it. I felt trapped as there weren’t other hotels with rooms available last minute so we went to the store and got baking soda and a vanilla candle to try to cut the smell. My daughter sat at the door keeping it open while we ran the fan hoping to help. Eventually it became manageable (we were there 2 nights.) this experience has made me very mistrusting of the reviews on Expedia. It doesn’t make sense how it was “top rated” yet we were grossed out.

Not enough towels in the room. Also no hand soap. Terrible picture on TV, needs to be replaced.

Coffee always hot and fresh.

The room had a weird smell. Like an air freshener gone bad. The walls looked roughed up. We had hairs on the shower wall that predated our stay and on the back of the sink. The sheets on one bed had brownish stains and more hair on them… were they even changed from the people before us? Tried hard not to think about it and got out of there as early as we could. Breakfast was ok. Waffles were good and it was pretty quiet over night. Probably will not stay there again especially with how much we paid for the one night.

Clean room, location breakfast was good

King room was fine. Bed was comfortable, barely heard any of the other guests. The doors to the room and bathroom could use a paint job. And the cleaning/disinfectant smell lingered very long. You had to ask for a linen and room refresh however it never happened during our 3 night stay. Lastly, the TV is on it's way out. The picture was horrible, no amount of playing with the setting worked. Overall it's an ok place that is clean and offers breakfast.

helpful staff Breakfast was good Great parking

wonderful hotel we’ve stayed there several times and will definitely stay there again. Very nice hotel nice breakfast nice staff very conveniently located and we feel safe there.

Our room was ok. The shower doors were installed incorrectly so there was a lake on the floor every time we got out of the shower.

Everything. No complaints.

More fruit

Breakfast

Clean and nice place to stay.

Clean room and the staff was also courteous. Even the guests were fun to hangout with

Everything was good and clean

Staff was nice good breaskfast

Staff was great the carpet in the room was dirty the box spring was ripped. Everything else was satisfactory

Charged a extra day when we were not there

Best hotel for family. Very clean spacious and well maintained.

Overall a good hotel. The bathroom faucet was not bolted down and the faucet handle was very loose and just barely worked. The pump for the bathroom sink hand soap bottle didn't work. So some maintenance issues.