WoodSpring Suites Carol Stream - Chicago

Good

You get what you pay for.

Having a laundry room onsite was very convenient, although I think the washers could use frequent cleanings, as a couple of them smelled like mildew. Having a kitchen in the room is probably my favorite. It allows you to prepare meals as if you would in a home. There’s plenty of free parking.

Everything is good

They did not had break fast and no microwave even downstairs which most of the motels have in common area.

It was a very nice place except for the chair in my room. It was disgusting. It looked someone let a cat attack it with their claws. Also, felt insulted because I had to dispose of my trash?!?!?! Also did not provide breakfast for the guests.

Good

Good

The floor was sticky and they didn’t have an ice machine. Other than that, I liked it.

The place looks well managed, but I did see cockroaches, and felt uncomfortable the remainder of my stay. I didn't notice till I got back late at night unfortunately, or else I would have left.

Exceptional

Staff Behavior Worst One to choose, They dont provide basic facilities, No Shampoo in bathroom, No Room cleaning unless you stay for 14 nights, yes FOURTEEN NIGHTS, No phone/intercom, NO Staff available from 5 am - 9 am ,No Coffee obviously no Food !!

Like the kitchen area, laundry if needed. Clean enough. Location is super, stores and food places galore. Staff was superb, extremely friendly. Would definitely stay here again.

M

Well located. The reception isn’t clean, dirty walls. The music playing wasn’t appropriated for a hotel environment.

Friendly staff. Eddie was a cool dude. No high chairs for children, room was a little trashed when I checked in.

Ok

Enjoyed my stay peaceful hotel.

Clean but that was about it. No hand or body soap, only shampoo. No Kleenex. Only 2 bath towels and 2 wash cloths, no hand towels. Noisy, guy/gal walking their dog at 2 am. No bottled water anywhere in the hotel. No breakfast.

Very poor