Red Planet Cebu

There was a 7-Eleven directly next door. That is literally the only positive thing I can say about this property. Thank God for Booking.com. When the hotel would not properly resolve the situation, Booking.com reviewed what happened and issued my refund. Their customer service was the only good part of this experience. As for the property itself, there was a 7-Eleven directly next door. That is honestly the only positive thing I can say. What didn’t you like about the property? The pictures online show what this hotel apparently wishes its rooms looked like. They do not show what I actually walked into. The flooring beside the bed was cracked, peeling, and lifting in sharp pieces. I was genuinely afraid to walk around barefoot because it looked like one wrong step could cut my foot. The walls may once have been white, but they were no longer white. They had become a brownish, yellowish, dirty off-white, as though years of grime and whatever the aging air conditioner had been circulating had slowly changed the color of the room. Then there was the smell. The bathroom looked reasonably clean at first glance, but the odor coming from it made the room smell as though a sewage-treatment facility was directly underneath the building. The entire space felt stale, dirty, unhealthy, and trapped in years of neglect. It smelled as though the building had been abandoned after a disaster and then reopened without being properly restored. I initially went back downstairs and asked whether they had another room that actually looked like the one advertised online and had been properly cleaned. I was told, “No, that is our best available room.” That answer told me everything I needed to know. Still, I tried to give them the benefit of the doubt. I told myself I only needed somewhere to sleep and went back upstairs. Within minutes, I realized I was taking shallow breaths because the odor was so overpowering. At that point, I knew I could not stay. I went back downstairs for the third time and told them clearly that I would not be staying.

cleanliness and friendly/ helpful staffs.... better side table or study table that's all

Nice and clean. Great location. The staff were nice.

Nice and clean. Great location.

Close to Ayala mall and seven eleven store just outside..

For a Red Planet, the room was as described. The location is very good, and of course the price is very good. Staff was helpful on everything. Door has no interior locking mechanism... with a child in the room family would put suitcases in front of the door.

It's all good

Near to malls

i was assigned at room 506 and the room was clean. of course, some toiletries are not available but nevertheless, the accommodation is okay. slippers and glasses should be provided for free.

No amenities very basic

about a block away from Ayala mall It’s affordable, rooms are clean and comfortable .

location my laptop got broken because of the loose power socket

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Simply works and amazing team!? None

The mall is across the street. 7-11 next door. A/C worked good. Shower floor drains poorly water splashes out to floor and around toilet. Good place for sleeping as you tour around. Not set up to spend a lot of time in room Shower and sink faucets were are to use

location was very accessible none

Location and reputation of the place.

There’s no amenities like food or drinks but there’s 7/11 next door. There’s a mall 1 block away which is very convenient. The rooms are a little small. Not a lot of room for luggage.

Proximity to the mall, short walk! Nothing

No fridge. My room is not a quiet place to sleep.