MainStay Suites Washington Dulles Airport

No dishes Pans or utensils at all in the kitchen. Parking was difficult due to renovations and dumpsters.

Rooms are clean and are being updated

Property was stain free on carpeting and walls. No odors anywhere… in that regard it was well kept. Pricing was very reasonable. It was very hit/ miss…

None of the complaints from other customers seemed true in my experience. Quiet and clean with very well designed rooms and efficient check-in. Kitchenettes include full size fridge and a dish washer and microwave and stovetop. The laundry machines are 15% cheaper than other hotels I have been at lately. Yes, there is an exercise room. All kinds of shopping/ churches/ restaurants/ offices within a mile. You can ask for dishes at front desk - none are supplied by default. The exercise room elliptical machine works, but not the treadmill. The location is far from downtown. Proximity to airport is a selling point but there is no shuttle. Recommend checking the wiring on the stovetop.

Very good

The lady at the front desk was very kind and accommodating. Our room was right beside a trash dumpster and it's all we could smell in the room. The kitchen was banged up. There wasn't really a lobby..we drove around until we realized a small door on the side was the lobby. It was definitely what we paid for. Could use a facelift.

Good

While there are signs about furniture being upgraded the conditions inside are run down. Paint pealing off walls and cabinets, shower rod hanging off wall. But worst part of the stay is a completely unacceptable lumpy springing mattress with zero support or comfort. I would have rathered sleep in my car. “Hot” water was lukewarm warm at best. A very underwhelming experience. Will not be returning.

The hotel needs a lot of maintenance, from the seemingly janky entryway to partial repairs all over. The rust stains and mildew in my shower, particularly around the old fixtures, did not make me feel like I would get clean in the shower. Thankfully, I was there for less than 10 hours. I know you get what you pay for, and around DC is appallingly expensive for some things, but this hotel seemed exceedingly rough.

Nice hotel, good location for good, shopping. Very nice hosts.

Breakfast was very minimal, just muffins and oatmeal. The bathroom door was broken such that you couldn’t open it from the inside. So if you traveled by yourself you would get stuck in the bathroom.

Bed was comfortable Wasn’t very clean. Brown stains on the bathroom door. Outdated and overpriced for the amenities

Very good

Nice place run by nice folks.

Exceptional

Nothing Old bathroom, no counter space, towel rack bent, kitchenette cupboards paint peeling off, beat up dishwasher, smelled bad, just slept on top of bed thinking they could have bed bugs. Right next to highway so loud outside noise. Big church next door caused bad traffic jam on Sunday. Cigarette butts all over. Will not go back ever again.

This was clean quick and efficient room

Location Age

Anything except location from Dallas airport Everything bad first of all, I get bad agent on the account Second, you give me so bad Smelling really, really, really bad we can’t even stay. We need to keep the door open. My kids, My Wife almost throw up about the bad smelling the material so old but they have two ladies friendly except the guy over there. He’s so bad guy customer service zero star for the guy. But honestly, they have two ladies they are good customer service

The larger kitchen than most motels was nice. Our room was clean and it was a nice place to stay for the price.