SpringHill Suites by Marriott Charlotte Southwest

alska

C

Bien

Good stay

Breakfast was a basic small variety of cold and hot food.

Clean room, nice staff, good breakfast, great location.

Cool staff cool place convenient to the highway

The lobby staff were friendly & efficient, we had a late check in, but they gave us pull out linen at check in. Lobby was clean & smelled nice. temp in room was spot on. Me pull out trundle was stained & nasty looking & I had to pad it with plastic in order for me to fill comfortable for my daughters to lay on it. I figured if this is what I could see, I could only imagine what I couldn't see. It made me feel dirty. The otterman was also stained with something white. The wall paper is peeling off room 229, some broken tiles in the bathroom also made the hotel look cheap. There was hair or some other debris in my shower, that I had to lysol down & clean out before we could shower. Lastly, please don't depend on getting any breakfast from there. Burnt powdered eggs , fake turkey sausage, some other unidentified cooked muffin-looking item. The toaster was broken & no kitchen staff bothered to tell us as 50 people stood there placing bread slice after slice in there & they just stood there looking at us. And the women working in the kitchen decided to wear slippers that appeared to be bedroom shoes. Eeewwwwww. The walls are paper thin & someone above our room was up walking & slamming doors until 4:30AM. No sleep at all. The most miserable night of our lives. Glad it was only 1 night!!!

The whole place was great overall

The breakfast was by far the worst breakfast I have ever had at a hotel. The food options were very limited. Two of the three hot items were cold. The coffee only had half and half, no other creamer. The two times I attempted to get coffee it was like warm and not hot.

Everything was perfect.

I love that all of the staff was very friendly attentive any questions I had were answered politely. The only issue I had was hearing the people above me walking around when I was trying to sleep. I also feel like the bedding could be updated you can tell they have been warn down and not white anymore. I did go out to local store and purchase my own bedding and Lysol wipes. To feel more comfortable.

Room and staff ok. Breakfast poor.

The room was clean and comfortable. The location was great. Breakfast consisted of some dry eggs and dry sausage, just sort of lacking even for a free hotel breakfast. Coffee was good though. The front desk wasn’t very personable, not that they necessarily needed to be. Just kind of gives the overall feeling of the place when you first check in. Fine stay.

Clean room

The shower is small so the water pressure will have you against the wall

Clean room and friendly staff. Limited breakfast and no coffee before or after breakfast. Pool is tiny.

Staff was fantastic! Rooms were very clean!

Room shared to me prior to arrival was different than room given to me during arrival.Room shared to me had not bath tub.My kid need a bath tub to relax.

Quiet, super clean!!