Embassy Suites Chattanooga / Hamilton Place

Clean room, delicious breakfast, nice parking lots, and courteous staff.

Superb

Exceptional

Could use hooks in the bathroom to hang towels or wash cloths on. Breakfast was good. Lots of parking and other things close by. Had a bit of strangeness checking in but that was probably due to getting reservation on Expedia.

Beautiful property and hotel convenient well set up. Would probably stay there again in the area.

Good location for my visit. Property is well kept and clean.

It was beautiful! Clean and fresh all the time Breakfast did not have any non pork meat options Housekeeping did not come to our room at all during the 3 night stay to clean or replace towels/toilet tissue

The service was exceptional, the atmosphere was amazing, and the staff was very curteous. There a huge bug in my room upon arrival.

Exceptional

When checking in I told the receptionist that I had a dog with me so that she can be sure to add the pet deposit fee to my booking. She looked at me and asked was I sure I wanted to stay there because the fee would be $100 and that's a lot of extra money.... I told her I was already fully aware of that fee and I was ok with paying it. I felt that she was very unprofessional to suggest I stay somewhere else due to a $100 fee as if she assumed that I could not pay for it.... Other than that experience the hotel itself is lovely along with all of the amenities. The rest of the staff was very friendly and helpful as well. I stayed for a family reunion and enjoyed myself. I just wish the lady who checked me in was a little more professional that's all. The hotel is beautiful and the pet fee is the average fee for most hotels I stay at so it was not an issue. I also loved how in the back there was a nice little walking path for me to walk my dog. One of the maintenance guys even came up to me and played with my dog he made us feel comfortable and Miss Deborah who was working the reception area during breakfast was so kind and had a wonderful personality. The bartender was also very friendly and such a sweetheart as well. Overall it was a great time and will definitely stay again.

It was a wait to get checked in

The team members were outgoing and accommodating.

Clean room. Wonderful breakfast. Exceptional staff.

Very good

Superb

Exceptional

Newly remodeled. Clean. Great smelly rooms. Lots of sitting areas inside and out.

Everything was great n/a

The room was very clean, bedrooms were super comfortable, and the staff was very friendly. We were a little bummed because the pool got shut down just as we were about to swim due to someone having thrown up in the pool... but other than that little hiccup we couldn't have asked for a better place to stay. Would definitely stay here again.

Hotel was exceptional! Staff members were great and the decor in lobby was amazing. Rooms were clean , bathrooms spacious and modern. Breakfast was great.