Hampton Inn Chattanooga West/Lookout Mountain

We greatly enjoyed the pool and water slide. We had it to ourselves when we arrived at 6:45 pm. While we slept well, I noticed our room was dirty. Spots on TV. Dirt and stains on the rug. Window was filthy. Good hotel but room needed a deep clean.

Great views, clean, and convenient. Will definitely stay here again

Exceptional

Comfortable room, nice breakfast, clean property.

Staff was very helpful!

Perfect

Good

The breakfast was absolutely delicious and my daughter loved the pool. The staff working the welcome desk was amazing and so welcoming! Nothing to not like except our stay couldn't be longer!

Nice room. Plenty of outlets for electronics. That is rare at a hotel.

Great location near downtown hiking and ruby falls. They used non paraben, non synthetic shampoo and productswhich is so much healthier and better for environment. You could see mountains. Good breakfast that varied daily. Gym was nice.

Scrambled eggs, fruit, beverages were fantastic. Gravy for bisquits very tasy. Almost everything was excellent. Hotel stated breakfast would start at 6:00 a.m., but wasn't open at 6:00 a.m. We needed to eat at 6:00 for very long car trip ahead of us. Bisquits were hard/dry beyond normal.

Exceptional

Cleanliness Indoor pool was open, but extremely cloudy. Trash was scattered around the pool. No air circulating. Outdoor pool had ants on furniture. Staff was not welcoming or helpful.

The property has everything you need. It was old and in need of upgrades.

The property was well maintained. The staff were excellent in customer service. The outdoor pool was extremely nice!

Exceptional

Breakfast, location and staff were amazing!

Exceptional

The hotel itself was very clean and we actually slept. The rooms got nice and dark, which was a bonus for us. As far as the highlight of our stay was the person working the front desk when we checked in. I wish I remembered her name, but she was extremely pleasant and made our night infinitely better just by her presence. My teenager had her usual RBF engaged and she was able to get my teenager to smile. That is a complete win in my book! She made our short encounter very blessed and we hope she continues to bring that spirit and energy into every encounter she has. Thank you!

Very welcoming !