Sleep Inn & Suites Chesapeake - Portsmouth

Kiosk was the main staff breakfast sucked no eggs or meat only waffles milk wasn’t in a carton just awful rooms nasty staff don’t speak English I’m currently waiting on refund for one night cancelled my second night and was charged early cancellation fee I’m sorry I didn’t read the reviews lesson learned.

Hotel wasn’t clean. I was greeted by a roach before I got into the front lobby. The door handle came off the bathroom door in our room so we ended up leaving because we had no access.

If you’re on a budget then suck it up and use them but be prepared for hardship. It smells like smoke and urine. No overnight room service for towels or etc. Breakfast is sad. Not recommended for families or children young in age. They will do their best to make things work. Pool needs to be cleaned. Otherwise housekeeping staff is fantastic!!!

Needs a lot of work overall!

I do feel this cost too much for this little room you get. It’s nice, clean, not too quiet it’s more young adults here so that was my only thing( not really an issue) but if you don’t wanna see other kids …yk the rest

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I will not be staying at this hotel again. There needs to be someone patrolling the parking lot or something. It’s not very welcoming to other guests when there are people outside smoking weed! Thank you.

It was close to stores n places to eat The room was dusty n the window n the curtains was very dusty i look out the window n my blouse n my hands got dirty which the dust

The manager kept bothering me about noise when it was kids in the room I was talk to nasty and was told I could leave as well

Easy check in

Room was dirty , breakfast selection was terrible, and the customer service was bad .

Ordered a room with 2 queen beds, was given two doubles. Made a hug difference and the hotel wouldn’t refund the price difference. There was no front desk personnel, just a video kiosk. Made it very uncomfortable when checking in late at night. Didn’t feel safe without anyone there.

Ok

They called me too many times. It was board line harassing. Room smelled like smoke. Everything was awful. They don't staff the front desk therefore you cant get extra towels unless you get it the day before or before the house cleaning crew leaves.

No AC. No human, you checked in via Kiosk. There were holes in the floors. It is a extended stay. This should be mentioned when you are charging 160.0 a night.

The room was clean, however, there is no front desk staff whatsoever. There is a kiosk. That's it. The continental breakfast was horrible, no protein, only waffles. Coffee was ok. The laundry soap dispenser was broken. Every staff member I communicated with could not speak English and held their phone up to me for it to translate for them so they could understand me. A maid knocked on my door yesterday and I asked her to come back to make the bed and whatnot and she never did. Overall, the stay was barely acceptable. At least the room was clean. That's about it though. I will not stay at this property again, and I travel to Suffolk VA all the time.

Good location Comfortable bed and room Smell- overpowering deodorizer Couch was a bit worn Hot tub was warm enough but could not locate the jet button

Absolutely nothing Horrible area, drug infested area in and around the inn

The pool was ok but the hotel was horrible It was very unprofessional, the staff was rude! It’s a “non smoking establishment” but the hotel rooms smell like smoke

Quiet n peaceful Water bugs, bad smell