Marriott Chicago O'Hare

The staff was very pleasant. The rooms were very claen. Beautiful property.

The trip was a 10/10 stay for us. The front desk staff was incredible from the moment we walked in. Lovely was who helped us and she made everything so easy and quick. She helped get us checked in early, helped with parking, and even breakfast! The pool is heated to the perfect temperature. The restaurant staff were polite, quick, and on it! Would definitely recommend highly and would stay again. Thank you for a relaxing, clean, and compassionate stay!

The big pool was one of the main reasons we stayed here . It connects with the outside. The gym is also large with a good amount of equipment. The lobby was impressive with a nice bar. The parking is expensive overnight but that's pretty common in Chicago. The fridge does not get very cold so if you have medication/leftovers that might be a problem. Rooms were clean and comfortable however.

Convenient to the airport I like that they offer shuttle and it’s so close to the train station

It was good

The pool is indoor outdoor and was a highlight of our stay. The staff was pleasant as well

Everyone was so polite and did they jobs very clean facality ...my rating is a 10plus

The restaurant staff!

The reason for 3 stars is for housekeeping. The first day we returned to our room to find beds made but the room unvacuumed, towels were not resupplied, neither was the coffee packets. Same for the 2nd day, but the room was vacuumed. Again we had to request coffee packets, clean glasses, TP and towels. Short staffed or inexperienced housecleaning. Also the ice machine was broken.

Went back room still not ready! They finally said room was ready. The attendant asked if I wanted a balcony room or on ground level! I answered ground floor poolside. Got to room opened blinds, windows had a no see through film on window. Went to exit door and no pool, just a white rock road! Talked with attendant and he said sorry layout of rooms says it’s poolside!!! Told him I was very disappointed. Room was not vacuumed, seeds on floor. Also seen two bugs in bathroom. Pool was nice, but child proof gate broken not working. Breakfast over priced, but good choice of food. Overall just a bad experience all excited about poolside room the only reason I booked it and ended up with the opposite and disappointing for the money!

Thank you

Very good

Exceptional

The property is very tired. Small sink, old carpets. The shower has nice water pressure, nice pillows, good drawer space.

Exceptional

Our check in was fabulous! Madison was so friendly, helpful and professional! Great experience!

The staff was great and every helpful will recommend this place to family and friends

This property overall was a great place to stay. Nice pool, great staff, and clean place. The property is older, so some of the doors don’t fully seal shut. I wish they would also crack down on letting people smoke weed in the hallways. 4.5/5

Exceptional

The staff at this hotel are wonderful. Personable, professional and kind at all times. I was blown away by how nice this airport hotel is and will definitely stay here again.