SpringHill Suites Chicago O'Hare by Marriott

TV reception wasn't good. Elevators broke down (only one worked) and you could hear trains & lights from planes all night. Everything was very clean, staff was great, breakfast had variety of food, and lots of parking except you had to pay to park.

We waited a while for the shuttle after a long flight. The venue is conveniently located. Breakfast includes hot scrambled eggs, ham and potatoes. It was 10 minutes back to the airport on the shuttle.

Friendly staff

Stayed one night. Shuttle to and from airport was great. Room was clean and comfortable.

Lo único que no me gustó es que la bañera deberían como pintarla , para ser un hotel eso debe estar impecable y estaba un poco con mohoo. Lo demás fue muy bueno

Conveniently located close to airport.!

Nice place! Good staff. Location good too.

A great hotel to stay in that is close to the airport. The rooms are large and spacious and the breakfast is great. There are not a ton of restaurants nearby but a few to choose from. The closest metro stop is about a 25 minute walk and that’ll take you anywhere you want to go in the city.

This isn't a fancy hotel. Bathroom amenities were few. Hotel staff were pleasant and everything was very clean. Buffet breakfast was good and had enough offerings. Considering the good price, this was definitely a bargain. There is little in the surrounding area, including few restaurants. We would stay here again.

"I enjoyed the spacious room and convenient location. The hotel staff was generally helpful, although there were a few communication and service issues during my stay. Overall, I had a pleasant experience." "As an event organizer, I experienced a few communication and setup challenges, which I have already shared directly with the sales coordinator." Aiden was very helpful and resolved issues quickly. "My room was spacious and comfortable, and several staff members were very helpful. However, on three separate occasions, housekeeping or hotel staff knocked once and entered my room believing I was checking out. This was concerning and impacted my sense of privacy. Overall, I had a pleasant stay, but improved communication regarding occupied rooms would be appreciated." My Overall Assessment Guest Room: A Aiden's Responsiveness: A- Meeting/Event Execution: C+ Staff Training/Communication: C Overall Experience: B

We spent 6 nights at this hotel for our first visit to Chicago. The location is very close to the airport , but very far from all activities and sight seeing in the Chicago area. We utilized the L train system while there . The hotel room was large and the beds were very comfortable . Valet is around $33 a night if you have a car and the laundry room was convenient for us. Staff was very accommodating.

Generally a good value stay with convenient hotel shuttle. Rooms a good size but in need of modernisation. Good breakfast and lots of free coffee.

The outdoor parking.

The location was good for what we needed Front desk staff has zero customer service. This was discussed with the manager as well.

What I liked about SpringHill Suites Chicago O’Hare was its combination of comfort, convenience, and friendly hospitality. The spacious suite-style rooms provided plenty of space to relax, work, and unwind after a busy day. Its location near O’Hare Airport made traveling easy while still offering access to Chicago attractions. The complimentary breakfast was a great way to start the morning, and the clean, well-maintained facilities created a welcoming atmosphere. What stood out most was the helpful and courteous staff, who worked hard to make guests feel comfortable and valued. Overall, the hotel offered a pleasant, relaxing, and memorable stay.

Beware: because of the amount of rooms here the breakfast area resembles a theme park. Lots of people only concerned with their own desires! Very crowded and hectic!

About a 3/4 of a mile walk from the Cumberland stop off the Blue Line. Room was spacious! Loved that the TVs had YouTube and Netflix installed on them. Free breakfast! I'd stay here again!

It was quiet the breakfast was delicious the staff was very nice a efficient room very clean The pillows were flat. The bed was uncomfortable. And the room was constantly hot. Keep waking up cover in sweat almost fell in the bathtub twice

Location to venue Room was dark even with all the lights on. There was small spots of black mold in the shower/toilet area. The bed was broke down causing you to roll into the middle.

Superb